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- Tasks: Deliver exceptional guest experiences as part of our front-of-house team.
- Company: Join Jersey's only 5 Red AA Star hotel with a Michelin Key.
- Benefits: Competitive salary, paid overtime, free meals, and staff discounts.
- Why this job: Be part of a luxury hotel and make guests feel special every day.
- Qualifications: Experience in hotel reception and strong customer service skills.
- Other info: Great work-life balance and opportunities for personal development.
The predicted salary is between 24000 - 36000 £ per year.
Are you a skilled hotel receptionist with a commitment to delivering exceptional guest experiences? Join Jersey's only 5 Red AA Star hand one Michelin Key hotel, known for its outstanding service and hospitality. We're looking for a dedicated individual to join our front-of-house team, working 40 hours over five days, with varying shift options:
- Early: 7am – 3pm
- Middle: 10am – 7pm
- Late: 3pm – 11pm
We're seeking someone with a proven background in hotel reception, excellent customer service, and strong communication, organisation, administration, and computer skills. If this sounds like you, we'd love for you to join our team and provide the high-standard service our guests expect.
Qualifications:
- Previous experience as a receptionist in a luxury hotel setting
Additional Information:
- Work life balance, great teamwork, and together as one.
- We nurture talent and develop skills.
- This is a perfect role for someone with ambition and drive.
- £***** per annum
- 40 hours over a 5-day week
- Paid overtime.
- Monthly tips
- Birthdays as an additional day off
- Investment in your development
- Free meals on duty
- Uniforms provided and laundered
- Staff rates at Relais
Receptionist in England employer: Château de Mercuès
Contact Detail:
Château de Mercuès Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a receptionist role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice makes perfect! Before any interviews, do a mock interview with a friend or family member. Focus on showcasing your customer service skills and how you handle guest interactions – that's what they want to see!
✨Tip Number 3
Dress to impress! When you show up for an interview, make sure you look the part. A polished appearance can set the tone for how potential employers perceive your professionalism and commitment to the role.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. It shows initiative and enthusiasm, which are key traits for a successful receptionist.
We think you need these skills to ace Receptionist in England
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience as a receptionist in a luxury hotel setting. We want to see how your skills align with our commitment to exceptional guest experiences!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific qualities we’re looking for, like strong communication and organisation skills. It shows us you’re genuinely interested!
Be Professional Yet Personable: While we love a professional tone, don’t be afraid to let your personality shine through. We’re all about great teamwork and a friendly atmosphere, so show us who you are!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Château de Mercuès
✨Know the Hotel Inside Out
Before your interview, make sure to research the hotel thoroughly. Understand its history, values, and what makes it stand out in the hospitality industry. This knowledge will not only impress the interviewers but also help you tailor your answers to align with the hotel's ethos.
✨Showcase Your Customer Service Skills
As a receptionist, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for guests. Highlighting specific situations will demonstrate your commitment to delivering outstanding service, which is crucial for this role.
✨Practice Common Interview Questions
Anticipate questions related to your experience in hotel reception and your ability to handle various situations. Practising responses to questions like 'How do you manage difficult guests?' or 'What would you do if a guest's reservation was lost?' will help you feel more confident during the interview.
✨Dress the Part
First impressions matter, especially in a luxury hotel setting. Dress professionally and appropriately for the interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.
