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- Tasks: Welcome guests with warmth and create unforgettable experiences in a stunning retreat.
- Company: Exclusive property in the beautiful Lake District, known for luxury and hospitality.
- Benefits: Staff meals, uniform, generous gratuities, and growth opportunities within a supportive team.
- Why this job: Join a dynamic team and work in a breathtaking environment that inspires every day.
- Qualifications: Natural hosting flair, attention to detail, and a passion for guest satisfaction.
- Other info: Be part of a prestigious property recognised with 5 AA Red Stars and Michelin Keys.
The predicted salary is between 20000 - 30000 £ per year.
Step into a role that blends warm hospitality with the magic of the Lake District. As a Host at our beautiful, secluded property, you'll be the welcoming face of our exclusive retreat — a sanctuary of calm, comfort, and curated luxury.
Your Role as Host:
- Greets guests with genuine warmth and ensures every moment of their stay feels personal and exceptional.
- Coordinates daily operations across breakfast service, housekeeping, afternoon tea, guest requests, and evening turndown.
- Collaborates with our Spa, Estates, and Housekeeping teams to maintain seamless standards and serene surroundings.
- Acts as a lead on events and exclusives – working alongside the Front Office Team to ensure perfectly executed special occasions.
- Anticipates needs, resolves issues with grace, and elevates the guest experience through thoughtful touches.
- Upholds our brand promise of quiet luxury, privacy, and heartfelt care.
Qualifications What You Bring:
- A natural flair for hosting and a passion for creating memorable guest journeys.
- Impeccable attention to detail and pride in presentation.
- Confidence working solo and as part of a close-knit team.
- Flexibility, initiative, and a calm, professional presence.
- Previous hospitality experience preferred, but personality and attitude are equally important.
Additional Information Why join us:
- A stunning work environment with a supportive, dynamic team.
- Opportunities for growth and development within the Gilpin family.
- Staff meals, uniform, and generous gratuities.
- A stunning Lake District setting that inspires every day.
- The pride of contributing to a property recognised with 5 AA Red Stars, and two Michelin Keys.
- The prestige of working within two of the world's most respected hospitality networks: Relais.
Host/Hostess in Cumberland employer: Château de Mercuès
Contact Detail:
Château de Mercuès Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host/Hostess in Cumberland
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. They might know of openings or can put in a good word for you, which can make all the difference.
✨Tip Number 2
Show off your personality! When you get an interview, let your natural flair for hosting shine through. Share stories that highlight your passion for creating memorable guest experiences – it’s all about making that personal connection.
✨Tip Number 3
Be proactive! If you see a role that excites you, don’t just wait for the perfect moment. Apply through our website and follow up with a friendly email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Research the company culture! Understanding the vibe of the place you’re applying to can help you tailor your approach. Mention how your values align with theirs during interviews – it’ll show you’re not just looking for any job, but the right fit.
We think you need these skills to ace Host/Hostess in Cumberland
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you a great host.
Tailor Your Application: Make sure to tailor your application to the role of Host. Highlight any relevant experience and skills that align with our values of warmth, attention to detail, and creating memorable guest experiences.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity in our beautiful Lake District property.
How to prepare for a job interview at Château de Mercuès
✨Show Your Warmth
As a Host, your ability to greet guests with genuine warmth is crucial. Practice your greeting and ensure it feels natural and inviting. Think about how you can make each guest feel special right from the moment they arrive.
✨Know the Property Inside Out
Familiarise yourself with every aspect of the property, from the breakfast service to the spa offerings. This knowledge will help you answer questions confidently and demonstrate your commitment to providing an exceptional guest experience.
✨Highlight Your Team Spirit
Collaboration is key in this role. Be ready to share examples of how you've worked effectively within a team in the past. Emphasise your flexibility and initiative, showing that you can adapt to different situations while maintaining a calm presence.
✨Anticipate Guest Needs
Think about how you can elevate the guest experience through thoughtful touches. Prepare examples of how you've gone above and beyond for guests in previous roles. This will showcase your attention to detail and passion for creating memorable journeys.
