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- Tasks: Welcome guests, assist with luggage, and provide local recommendations.
- Company: Join the vibrant team at Palé Hall, a highly regarded hotel.
- Benefits: Enjoy free meals, tips, staff discounts, and onsite parking.
- Why this job: Be part of a dedicated team creating exceptional guest experiences.
- Qualifications: Enthusiasm and a positive attitude are key; driving licence preferred.
- Other info: Flexible shifts in stunning Snowdonia, perfect for outdoor lovers.
The predicted salary is between 20000 - 28000 £ per year.
Palé Hall is seeking an additional Porter to strengthen our vibrant Front of House team. We welcome applications for both part-time and full-time positions. This role operates on a shift basis, with weekend working required on a rota basis.
We are looking for an outgoing, flexible and personable individual who is confident in engaging with guests and delivering warm, attentive service. Strong local knowledge is highly desirable, enabling you to share recommendations on nearby attractions, scenic walks, travel routes and activities, enhancing our guests’ overall experience. You will become familiar with the local area and its surroundings, proactively advising guests on places to visit and tailoring suggestions to their interests.
As a key member of the Front of House team, you will help create a welcoming first impression and ensure guests feel supported throughout their stay. Previous hotel or hospitality experience is not essential. Above all, we value enthusiasm, professionalism and a positive attitude. Full training will be provided to support you in the role.
Duties will include:
- Greeting guests on arrival and departure
- Assisting with luggage
- Supporting the reception team during check-in and check-out
- Valet parking guest vehicles
- Maintaining a consistently helpful and professional presence throughout the hotel
The successful candidate will also demonstrate flexibility and a willingness to assist other departments when required. As a busy and dynamic operation, adaptability and strong team spirit are essential. Applicants must be able to commute independently in line with shift patterns. A full driving licence is preferred to assist with valet parking.
This is an excellent opportunity to join a highly regarded hotel and become part of a dedicated team committed to delivering exceptional guest experiences.
Qualifications:
- Previous hotel front of house experience preferred but not essential
- Must have a full driving licence
Additional Information:
We offer free meals on duty, onsite parking, tips, and generous staff discounts at Palé Hall and at the Bryntirion Inn. Snowdonia has stunning scenery and is an amazing place for lovers of outdoor activities with some terrific experiences in the area.
Porter in Bala employer: Château de Mercuès
Contact Detail:
Château de Mercuès Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter in Bala
✨Tip Number 1
Get to know the local area like the back of your hand! When you’re chatting with guests, share your favourite spots and hidden gems. This not only shows your enthusiasm but also helps create a personal connection.
✨Tip Number 2
Practice your warm greetings and friendly banter. First impressions matter, so make sure you come across as approachable and ready to help. A smile goes a long way in making guests feel welcome!
✨Tip Number 3
Be flexible and ready to jump in wherever needed. Whether it’s assisting with luggage or helping out at reception, showing that you’re a team player will impress your future employers and enhance the guest experience.
✨Tip Number 4
Apply through our website for the best chance of landing the job! We love seeing candidates who are genuinely interested in joining our team, so don’t hesitate to showcase your personality and passion during the application process.
We think you need these skills to ace Porter in Bala
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our Front of House team.
Highlight Local Knowledge: Since strong local knowledge is a plus, mention any favourite spots or activities in the area. This shows us that you’re not just applying for a job, but that you genuinely care about enhancing our guests’ experiences.
Tailor Your Application: Make sure to tailor your application to the specific role of Porter. Highlight any relevant skills or experiences, even if they’re from different fields, that demonstrate your ability to engage with guests and work as part of a team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Palé Hall!
How to prepare for a job interview at Château de Mercuès
✨Know Your Local Area
Brush up on your local knowledge before the interview. Be ready to share recommendations for nearby attractions and activities, as this will show your enthusiasm for enhancing guests' experiences.
✨Show Off Your People Skills
Since the role requires engaging with guests, practice how you would greet someone warmly. Think of examples from your past where you've provided excellent service or made someone feel welcome.
✨Demonstrate Flexibility
Be prepared to discuss how you can adapt to different situations. Share any experiences where you've had to be flexible or assist in various roles, as this is key for a dynamic environment like Palé Hall.
✨Emphasise Your Positive Attitude
Make sure to convey your enthusiasm and professionalism during the interview. A positive attitude can go a long way, so think of ways to express your eagerness to contribute to the team and create memorable guest experiences.
