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For Companies At a Glance
- Tasks: Manage patient queries and handle appointment requests in a dynamic healthcare setting.
- Company: Join a supportive NHS practice dedicated to patient care.
- Benefits: Flexible working hours and a chance to make a difference in healthcare.
- Why this job: Be part of a team that values communication and customer service.
- Qualifications: Strong communication skills and a background in customer service are essential.
- Other info: Ideal for those looking to grow in a rewarding healthcare environment.
The predicted salary is between 24000 - 36000 £ per year.
A healthcare practice in the North East of England seeks a motivated Receptionist. The role involves managing patient queries, handling appointment requests, and inputting data into healthcare systems.
Candidates should have strong communication skills and a customer service background. Flexibility in working hours is essential, with opportunities to work between 30 and 37.5 hours weekly. Experience within the NHS and knowledge of SystmOne is advantageous. This position is ideal for individuals who thrive in a supportive team environment.
Patient Services Receptionist – NHS Practice in North East employer: Chastleton Medical Group
Contact Detail:
Chastleton Medical Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Services Receptionist – NHS Practice in North East
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who have experience with the NHS. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on common questions for reception roles. Think about how you’d handle patient queries and appointment requests. We want you to show off your communication skills and customer service experience!
✨Tip Number 3
Don’t forget to highlight any relevant experience with SystmOne during your interviews. If you’ve used it before, share specific examples of how you managed data input or improved patient interactions using the system.
✨Tip Number 4
Apply through our website for the best chance at landing that role! We’re all about making the application process smooth and straightforward, so don’t miss out on the opportunity to join a supportive team environment.
We think you need these skills to ace Patient Services Receptionist – NHS Practice in North East
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about managing patient queries, make sure to highlight your strong communication skills in your application. Use examples from your past experiences to demonstrate how you've effectively interacted with customers or patients.
Tailor Your CV and Cover Letter: Don’t just send out a generic CV! Tailor it to the Patient Services Receptionist role by emphasising your customer service background and any relevant experience you have, especially within the NHS. This shows us that you’re genuinely interested in the position.
Flexibility is Key: Mention your flexibility in working hours in your application. Since the role requires adaptability, let us know how you can fit into the varying schedules we might need, whether it's 30 or 37.5 hours a week.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Chastleton Medical Group
✨Know Your Stuff
Familiarise yourself with the NHS and its practices, especially if you have experience in this area. Brush up on SystmOne, as it’s a key system used in healthcare. Being able to discuss your knowledge confidently will impress the interviewers.
✨Showcase Your Communication Skills
As a Patient Services Receptionist, strong communication is vital. Prepare examples of how you've effectively handled patient queries or difficult situations in the past. This will demonstrate your ability to manage interactions with patients and colleagues alike.
✨Flexibility is Key
Highlight your flexibility regarding working hours. The role requires adaptability, so be ready to discuss your availability and willingness to work different shifts. This shows that you’re committed to meeting the needs of the practice.
✨Team Player Vibes
Emphasise your ability to thrive in a supportive team environment. Share experiences where you’ve collaborated with others to achieve a common goal. This will show that you’re not just about individual success but also about contributing to the team.
