At a Glance
- Tasks: Advise customers on parts, take orders, and manage stock effectively.
- Company: Join a market-leading manufacturer with a focus on customer service.
- Benefits: Competitive salary, training opportunities, and a supportive work environment.
- Other info: Monday to Friday hours with occasional Saturday shifts.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Passion for customer service and good communication skills required.
The predicted salary is between 22000 - 24200 £ per year.
- Effectively advise customers of their parts requirements either using skill and knowledge or computer programs
- Take orders over the telephone, email and sales front counter
- Prepare orders for the customers and workshop
- Place orders with suppliers and to update the customer/workshop of any news on the parts
- Advise and supply parts over the phone, sales counter and to workshop technicians
- Stock Control
- To maintain marketing display areas by keeping them up to date with the latest product range.
Qualifications and experience required:
- You will maintain a professional and helpful attitude at all times
- You will be computer literate
- You will be passionate about delivering excellent customer service
- You will have excellent communication skills
- Driving licence is required
HGV and/or Trailer Industry knowledge & Experience will be advantageous but not essential. Market leading manufacturer training will be provided.
Hours of work:
Monday to Friday 40 hours per week - 08:30 to 17:30
Saturdays (8am - 12noon) on a rota basis
Nightshift holiday cover on a rota basis
Parts Advisor (Ipswich) employer: Chassis Cab
Join a leading employer in the automotive industry as an HGV Technician in Ipswich, where you will benefit from comprehensive DAF training and clear career progression opportunities. Our supportive work culture fosters professional growth and teamwork, ensuring that you are equipped with the skills needed to excel in your role while enjoying a competitive salary of £49,000 a year.
