Responsibilities
- Manage daily administrative operations to ensure smooth functioning of the service department.
- Respond to customer inquiries via phone and email in a professional and timely manner.
- Maintain accurate and up-to-date records of service requests and customer interactions.
- Provide customers with timely updates on service job progress and resolutions.
- Assist in scheduling appointments and coordinating service activities efficiently.
- Support the team with accurate data entry and general clerical duties to ensure operational efficiency.
Hours of work
This role offers flexibility of 30 to 40 hours per week, depending on the successful candidate\'s needs. The working pattern is Monday to Friday and while we can offer flexibility with the start time, the successful candidate must be available to work until 6pm each day.
Qualifications
- Proven office experience in an administrative role.
- Strong computer skills, including proficiency in Microsoft Office.
- Excellent organisational skills with attention to detail.
- Experience with data entry and clerical tasks.
- Ability to work collaboratively in a fast-paced environment.
Address Northern Way, Bury Saint Edmunds, Suffolk, IP32 6NL
Apply for Service Administrator (Bury St Edmunds)
Service Administrator (Bury St Edmunds) employer: Chassis Cab
Join a leading employer in the automotive industry as an HGV Technician in Ipswich, where you will benefit from comprehensive DAF training and clear career progression opportunities. Our supportive work culture fosters professional growth and teamwork, ensuring that you are equipped with the skills needed to excel in your role while enjoying a competitive salary of £49,000 a year.
