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- Tasks: Advise customers on parts needs and manage orders in-person and over the phone.
- Company: Leading automotive company in Ipswich with a focus on customer service.
- Benefits: Monday to Friday hours, occasional Saturday shifts, and a supportive work environment.
- Why this job: Join a dynamic team and enhance your customer service skills in the automotive industry.
- Qualifications: Excellent communication skills and a valid driving licence required.
- Other info: Great opportunity for career growth in a thriving sector.
The predicted salary is between 28800 - 43200 £ per year.
A prominent automotive company located in Ipswich is looking for a customer-focused individual to advise on parts requirements and manage orders both over the phone and in-person. The successful candidate will display excellent communication skills, a professional attitude, and a willingness to provide outstanding customer service. A driving license is necessary.
This role offers Monday to Friday working hours, with occasional Saturday shifts on a rota basis.
Parts Advisor: Customer-Driven Parts Specialist in Ipswich employer: Chassis Cab Ltd
Contact Detail:
Chassis Cab Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor: Customer-Driven Parts Specialist in Ipswich
✨Tip Number 1
Make sure you know your stuff! Brush up on automotive parts and their functions. This will help you impress during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills. Whether it's over the phone or face-to-face, being able to clearly explain parts requirements is key. Try role-playing with a friend to get comfortable.
✨Tip Number 3
Show off your customer service skills! Think of examples from past experiences where you went above and beyond for a customer. This will demonstrate your commitment to outstanding service.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Parts Advisor: Customer-Driven Parts Specialist in Ipswich
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills.
Communicate Clearly: Since this role involves advising on parts requirements, clarity is key! Use straightforward language in your application and avoid jargon. We appreciate a professional tone that reflects your communication skills.
Tailor Your Application: Don’t just send a generic CV! We love it when candidates tailor their applications to the job description. Mention your relevant experience and how it aligns with the Parts Advisor role specifically.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Chassis Cab Ltd
✨Know Your Parts
Familiarise yourself with common automotive parts and their functions. Being able to discuss specific parts and their applications will show your expertise and enthusiasm for the role.
✨Practice Your Communication Skills
Since this role is all about customer interaction, practice clear and concise communication. Role-play with a friend or family member to simulate phone calls and in-person conversations.
✨Showcase Your Customer Service Experience
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations and ensured customer satisfaction.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you had to advise a customer on parts or resolve an order issue, and be ready to explain your thought process.
