Responsibilities
- Manage daily administrative operations to ensure smooth functioning of the service department.
- Respond to customer inquiries via phone and email in a professional and timely manner.
- Maintain accurate and up-to-date records of service requests and customer interactions.
- Provide customers with timely updates on service job progress and resolutions.
- Assist in scheduling appointments and coordinating service activities efficiently.
- Support the team with accurate data entry and general clerical duties to ensure operational efficiency.
Hours of work
This role offers flexibility of 30 to 40 hours per week, depending on the successful candidate\'s needs. The working pattern is Monday to Friday and while we can offer flexibility with the start time, the successful candidate must be available to work until 6pm each day.
Qualifications
- Proven office experience in an administrative role.
- Strong computer skills, including proficiency in Microsoft Office.
- Excellent organisational skills with attention to detail.
- Experience with data entry and clerical tasks.
- Ability to work collaboratively in a fast-paced environment.
Address Northern Way, Bury Saint Edmunds, Suffolk, IP32 6NL
Apply for Service Administrator (Bury St Edmunds)
Service Administrator (Bury St Edmunds) employer: Chassis Cab Ltd
As a family-run business backed by DAF Trucks, we pride ourselves on offering a supportive and dynamic work environment where employees can thrive. With excellent pay rates, comprehensive training programmes, and opportunities for career progression, we ensure that our team members are well-equipped to succeed in their roles. Our commitment to employee well-being is reflected in our generous benefits package, including a quarterly bonus scheme and a fully funded company vehicle, making us an exceptional employer in the motor industry.
