At a Glance
- Tasks: Advise customers on parts, take orders, and manage stock control.
- Company: Join a market-leading manufacturer with a focus on customer service.
- Benefits: Competitive salary, training provided, and a supportive work environment.
- Other info: Monday to Friday hours with occasional Saturday shifts and career growth opportunities.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Passion for customer service, computer literacy, and good communication skills.
The predicted salary is between 25000 - 30000 Β£ per year.
Responsibilities:
- Effectively advise customers of their parts requirements either using skill and knowledge or computer programs.
- Take orders over the telephone, email and sales front counter.
- Prepare orders for the customers and workshop.
- Place orders with suppliers and update the customer/workshop of any news on the parts.
- Advise and supply parts over the phone, sales counter and to workshop technicians.
- Maintain stock control.
- Maintain marketing display areas by keeping them up to date with the latest product range.
Qualifications and experience required:
- Maintain a professional and helpful attitude at all times.
- Be computer literate.
- Be passionate about delivering excellent customer service.
- Have excellent communication skills.
- Driving licence is required.
- HGV and/or Trailer Industry knowledge & experience will be advantageous but not essential. Market leading manufacturer training will be provided.
Hours of work:
- Monday to Friday 40 hours per week - 08:30 to 17:30.
- Saturdays (8am β 12noon) on a rota basis.
- Nightshift holiday cover on a rota basis.
Address: Saint Ives Road, Fenstanton, Huntingdon, Cambridgeshire, PE28 9QR
Parts Advisor (Cambridge) in Huntingdon employer: Chassis Cab Cambridge
Chassis Cab is an exceptional employer, offering a supportive family-run environment where employees can thrive. With competitive salaries, fully funded training programmes, and opportunities for career progression, particularly through the DAF Master Technician pathway, we prioritise employee growth and development. Our commitment to work-life balance is reflected in our generous holiday allowance and flexible working hours, making us a standout choice for HGV Technicians in the Cambridge area.
We think you need these skills to ace Parts Advisor (Cambridge) in Huntingdon
Communication Skills
Attention to Detail
Problem-Solving Skills
Teamwork
Adaptability
Time Management
Customer Service Skills