Responsibilities
- Manage daily administrative operations to ensure smooth functioning of the service department.
- Respond to customer inquiries via phone and email in a professional and timely manner.
- Maintain accurate and up-to-date records of service requests and customer interactions.
- Provide customers with timely updates on service job progress and resolutions.
- Assist in scheduling appointments and coordinating service activities efficiently.
- Support the team with accurate data entry and general clerical duties to ensure operational efficiency.
Hours of work
This role offers flexibility of 30 to 40 hours per week, depending on the successful candidate\'s needs. The working pattern is Monday to Friday and while we can offer flexibility with the start time, the successful candidate must be available to work until 6pm each day.
Qualifications
- Proven office experience in an administrative role.
- Strong computer skills, including proficiency in Microsoft Office.
- Excellent organisational skills with attention to detail.
- Experience with data entry and clerical tasks.
- Ability to work collaboratively in a fast-paced environment.
Address Northern Way, Bury Saint Edmunds, Suffolk, IP32 6NL
Apply for Service Administrator (Bury St Edmunds)
Service Administrator (Bury St Edmunds) employer: Chassis Cab Cambridge
Chassis Cab is an exceptional employer, offering a supportive family-run environment where employees can thrive. With competitive salaries, fully funded training programmes, and opportunities for career progression, particularly through the DAF Master Technician pathway, we prioritise employee growth and development. Our commitment to work-life balance is reflected in our generous holiday allowance and flexible working hours, making us a standout choice for HGV Technicians in the Cambridge area.
