At a Glance
- Tasks: Advise customers on parts needs and manage orders through phone and email.
- Company: Leading parts supplier in Ipswich with a customer-first approach.
- Benefits: Monday to Friday work schedule with occasional Saturday shifts.
- Why this job: Join a dynamic team and help customers find the right parts.
- Qualifications: Strong communication skills, computer literacy, and a driving licence required.
- Other info: Experience in HGV and trailer industry is a plus but not essential.
The predicted salary is between 30000 - 42000 £ per year.
A leading parts supplier in Ipswich is looking for a customer-focused individual to advise clients on parts requirements and manage orders via phone and email.
Applicants should be computer literate, have strong communication skills, and hold a driving license. Experience in the HGV and trailer industry is beneficial but not essential.
The role operates Monday to Friday with occasional Saturday duties.
Parts Advisor: Customer-Driven Parts Specialist in Ipswich employer: Chassis Cab Bury St. Edmunds
Contact Detail:
Chassis Cab Bury St. Edmunds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor: Customer-Driven Parts Specialist in Ipswich
✨Tip Number 1
Get to know the company inside out! Research their products and services, especially in the HGV and trailer industry. This will help you tailor your conversations and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves advising clients over the phone and email, try role-playing with a friend or family member. This will help you feel more confident when discussing parts requirements during interviews.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn to get insider tips about the company culture and what they look for in a Parts Advisor. Plus, it could lead to a referral!
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and stand out from the crowd. Make sure to highlight your customer service skills and any relevant experience to catch their eye!
We think you need these skills to ace Parts Advisor: Customer-Driven Parts Specialist in Ipswich
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your customer service skills in your application. We want to see how you’ve gone above and beyond for clients in the past, so share specific examples that showcase your ability to advise and assist customers effectively.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your experience and skills shine through without unnecessary fluff.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Parts Advisor role. Mention any relevant experience, especially if you’ve worked with parts or in the HGV industry, even if it’s not extensive.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Chassis Cab Bury St. Edmunds
✨Know Your Parts
Familiarise yourself with common parts and components related to HGVs and trailers. Even if you don't have direct experience, showing that you've done your homework will impress the interviewers and demonstrate your commitment to the role.
✨Showcase Your Communication Skills
Since this role involves advising clients over the phone and via email, practice articulating your thoughts clearly. Consider role-playing with a friend to simulate customer interactions, focusing on how to listen actively and respond effectively.
✨Be Tech-Savvy
Brush up on your computer skills, especially if you're familiar with any specific software used in parts management. Mentioning your proficiency with relevant tools during the interview can set you apart from other candidates.
✨Flexibility is Key
The job requires occasional Saturday duties, so be prepared to discuss your availability. Showing that you're flexible and willing to adapt to the needs of the business will reflect positively on your candidacy.
