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- Tasks: Advise customers on parts, take orders, and manage stock effectively.
- Company: Join a market-leading manufacturer with a focus on customer service.
- Benefits: Competitive salary, training opportunities, and a supportive work environment.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Strong communication skills and a passion for helping customers.
- Other info: Monday to Friday hours with occasional Saturday shifts.
The predicted salary is between 24000 - 36000 £ per year.
Effectively advise customers of their parts requirements either using skill and knowledge or computer programs.
Take orders over the telephone, email and sales front counter.
Prepare orders for the customers and workshop.
Place orders with suppliers and update the customer/workshop of any news on the parts.
Advise and supply parts over the phone, sales counter and to workshop technicians.
Stock Control.
Maintain marketing display areas by keeping them up to date with the latest product range.
Qualifications and experience required:
- You will maintain a professional and helpful attitude at all times.
- You will be computer literate.
- You will be passionate about delivering excellent customer service.
- You will have excellent communication skills.
- Driving licence is required.
- HGV and/or Trailer Industry knowledge & Experience will be advantageous but not essential.
- Market leading manufacturer training will be provided.
Hours of work:
Monday to Friday 40 hours per week - 08:30 to 17:30. Saturdays (8am – 12noon) on a rota basis. Nightshift holiday cover on a rota basis.
Parts Advisor BSE in Ipswich employer: Chassis Cab Bury St. Edmunds
Contact Detail:
Chassis Cab Bury St. Edmunds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor BSE in Ipswich
✨Tip Number 1
Get to know the company inside out! Research their products, values, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be advising customers and taking orders, being clear and confident is key. Try role-playing with a friend or family member to get comfortable with different scenarios.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about landing the Parts Advisor role with us.
We think you need these skills to ace Parts Advisor BSE in Ipswich
Some tips for your application 🫡
Show Off Your Customer Service Skills: When you're writing your application, make sure to highlight your passion for delivering excellent customer service. We want to see how you’ve gone above and beyond for customers in the past!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Tailor Your Experience: Make sure to relate your previous experience to the role of Parts Advisor. If you've worked with parts or in a similar industry, let us know! We love seeing relevant experience that shows you’re a great fit.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Chassis Cab Bury St. Edmunds
✨Know Your Parts
Brush up on your knowledge of parts and components relevant to the HGV and trailer industry. Familiarise yourself with common terminology and products, as this will help you confidently advise customers during the interview.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about specific situations where you went above and beyond to help a customer, as this will demonstrate your passion for providing top-notch service.
✨Practice Your Communication
Since communication is key in this role, practice articulating your thoughts clearly and concisely. You might want to do a mock interview with a friend or family member to get comfortable speaking about your experiences and skills.
✨Get Tech-Savvy
As the job requires computer literacy, make sure you're familiar with any relevant software or systems that may be used in the role. If you know what programs they use, try to get a basic understanding of them before the interview.
