Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Advise customers on parts, take orders, and manage stock effectively.
- Company: Join a family-run business with a strong reputation in the DAF Truck industry.
- Benefits: Great pay, fully funded training, life assurance, and generous holiday allowance.
- Why this job: Be part of a passionate team and grow your career in a supportive environment.
- Qualifications: Customer service skills, computer literacy, and a driving licence required.
- Other info: Enjoy excellent training opportunities and career progression in a dynamic workplace.
The predicted salary is between 30000 - 42000 £ per year.
Chassis Cab is a family run business that holds the award winning DAF Truck franchise for East Anglia. Chassis Cab aims to provide our customers with a first class, reliable service, which reflects our standing as market leader as a main dealer for the supply of DAF Truck and in the provision of a second to none after sales.
We are looking to recruit an experienced Parts Advisor at our depot in Ipswich. The ideal candidate will be enthusiastic and passionate who will be a great addition to our team.
Your key responsibilities:
- Effectively advise customers of their parts requirements either using skill and knowledge or computer programs
- Take orders over the telephone, email and sales front counter
- Prepare orders for the customers and workshop
- Place orders with suppliers and to update the customer/workshop of any news on the parts
- Advise and supply parts over the phone, sales counter and to workshop technicians
- Stock Control
- To maintain marketing display areas by keeping them up to date with the latest product range.
Qualifications and experience required:
- You will maintain a professional and helpful attitude at all times
- You will be computer literate
- You will be passionate about delivering excellent customer service
- You will have excellent communication skills
- Driving licence is required
- HGV and/or Trailer Industry knowledge & Experience will be advantageous but not essential. Market leading manufacturer training will be provided.
Hours of work:
- Monday to Friday 40 hours per week - 08:00 to 17:00
- Saturdays (8am – 12noon) on a rota basis
- Nightshift holiday cover on a rota basis
- FLT licence would be advantageous
Salary and Benefits:
- Working for a family run business backed up by DAF Trucks gives you stability, great pay rates, excellent continued training and future progression.
- Excellent rates of pay and overtime availability
- Fully funded training
- Life assurance x 2 salary scheme
- 22 days holidays plus bank holidays - Holiday allowance rising with length of service
- Auto enrolment pension with contributory payments up to 5%
Parts Advisor in Ipswich employer: Chassis Cab Bury St. Edmunds
Contact Detail:
Chassis Cab Bury St. Edmunds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Ipswich
✨Tip Number 1
Get to know the company! Research Chassis Cab and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and parts advising. Role-play with a friend or use online resources to boost your confidence before the big day.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our family-run business and ready to contribute to our success.
We think you need these skills to ace Parts Advisor in Ipswich
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about being a Parts Advisor and how you can contribute to our team at Chassis Cab.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience and skills. Mention any customer service roles or parts knowledge you have, as this will help us see why you're a great fit for the position.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to understand your qualifications and experience.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our family-run business!
How to prepare for a job interview at Chassis Cab Bury St. Edmunds
✨Know Your Parts
Familiarise yourself with common parts and components related to DAF Trucks. Being able to discuss specific parts and their functions will show your enthusiasm and knowledge, making you stand out as a candidate.
✨Customer Service Focus
Prepare examples of how you've delivered excellent customer service in the past. Think about situations where you went above and beyond for a customer, as this role heavily relies on providing top-notch service.
✨Practice Communication Skills
Since communication is key in this role, practice articulating your thoughts clearly. You might want to role-play scenarios where you advise customers over the phone or at the sales counter to build your confidence.
✨Show Enthusiasm for Learning
Express your eagerness to learn about the HGV and trailer industry, even if you don't have extensive experience. Highlight your willingness to undergo training and adapt quickly, which is crucial for success in this position.
