Operations and Growth Lead in London
Operations and Growth Lead

Operations and Growth Lead in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead operations and growth, optimise client experiences, and support marketing initiatives.
  • Company: ChaseLabs, an innovative startup revolutionising AI in sales development.
  • Benefits: Gain hands-on experience, work closely with founders, and enjoy a dynamic startup culture.
  • Why this job: Make a real impact in a fast-paced environment while developing your skills.
  • Qualifications: Proficiency in Python, APIs, SQL, and a passion for client experience.
  • Other info: Flexible working hours across UK and US timezones with opportunities for personal growth.

The predicted salary is between 36000 - 60000 £ per year.

ChaseLabs is building Chase, an AI Sales Development Rep platform, which helps B2B organisations (including Sage, Feefo and more) to find leads, book meetings and ultimately grow their sales, whilst maintaining the element of human-ness. We’re a small, fast-moving team where you’ll have significant ownership over the product.

About the Role

We’re looking for a Swiss army knife (or generalist), who is proactive, willing to get stuck in, and deeply committed to exceptional client experiences.

What you’ll do:

  • You’ll be client facing, working directly with our users to understand their needs, optimise their experience and understand and conceptualise future product features.
  • You should have basic proficiency in Python/similar scripting, using APIs and SQL for querying data and building automations.
  • You’ll support marketing, working on the website (framer), developing marketing assets in Figma/Canva, and writing SEO focused content.
  • Build key resources like investor decks, client updates, models and presentations.

The kind of person we are looking for:

  • You are a self-starter, you take initiative, solve problems and are pro-active.
  • You care deeply about client experience - going above and beyond to make sure they have an exceptional experience.
  • You have a passion for making things better, whether that be better ways of working or improving products.
  • You move fast, with care and iterate to greatness - you prefer "good enough today" over "perfect next week".
  • You love working in a startup environment (you either have experience working in a startup or are really drawn to the zero-to-one phase).
  • You thrive with autonomy but love collaborating.
  • You are a "learner" and have the skills to be able to quickly acquire new knowledge and adapt to evolving technology - if you don’t know something, you are able to figure it out.
  • You love technology and leverage AI tools level-headedly, thinking of ways that we could get practical use out of these exciting developments in the technology space.

Why this role is special:

  • You’ll work closely with Ed (co-founder and CEO), and Jacob (co-founder and CTO) - a team that cares deeply about product quality.
  • You’ll join a company with strong growth and get to contribute to building the product during the 0 to 1 stage.
  • You’ll have space to experiment and take initiative - we care about the outcome, not the process/tool.

Other Details:

Must be able or willing to work on UK and US timezones depending on client needs.

Operations and Growth Lead in London employer: ChaseLabs

ChaseLabs is an exceptional employer that fosters a dynamic and collaborative work culture, where every team member has the opportunity to take ownership of their projects and contribute directly to the growth of our innovative AI Sales Development Rep platform. With a strong emphasis on employee development, we encourage continuous learning and experimentation, allowing you to thrive in a fast-paced startup environment while working closely with our passionate co-founders. Located in a vibrant tech hub, we offer flexible working hours to accommodate both UK and US time zones, ensuring a healthy work-life balance and a commitment to exceptional client experiences.
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Contact Detail:

ChaseLabs Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations and Growth Lead in London

✨Tip Number 1

Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.

✨Tip Number 2

Show off your skills! Create a portfolio or a personal project that highlights your abilities, especially in areas like Python or marketing. This gives you something tangible to discuss during interviews.

✨Tip Number 3

Prepare for the interview by researching the company and its products. Understand their client base and think about how you can enhance their experience. We want to see your passion for making things better!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our team.

We think you need these skills to ace Operations and Growth Lead in London

Client Relationship Management
Proactive Problem Solving
Basic Proficiency in Python
API Usage
SQL Querying
Automation Building
Website Development (Framer)
Marketing Asset Development (Figma/Canva)
SEO Content Writing
Presentation Skills
Adaptability to Evolving Technology
Self-Starter Initiative
Collaboration Skills
Passion for Technology
Experience in Startup Environment

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about the opportunity to work with us and contribute to our mission.

Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experiences that align with the job description. We love seeing how your skills can directly benefit our team and clients!

Be Yourself: Don’t be afraid to let your personality come through in your writing. We’re a small team and value authenticity, so show us who you are and what makes you unique!

Apply Through Our Website: For the best chance of getting noticed, make sure to apply through our website. It’s the easiest way for us to keep track of your application and ensures it lands in the right hands!

How to prepare for a job interview at ChaseLabs

✨Know the Product Inside Out

Before your interview, make sure you understand ChaseLabs and their AI Sales Development Rep platform. Familiarise yourself with how it helps B2B organisations like Sage and Feefo. This will show your genuine interest and help you discuss how you can contribute to optimising client experiences.

✨Showcase Your Problem-Solving Skills

Be prepared to share examples of how you've tackled challenges in previous roles. Since they’re looking for a proactive self-starter, highlight instances where you took initiative to improve processes or products, demonstrating your commitment to exceptional client experiences.

✨Demonstrate Technical Proficiency

Brush up on your basic Python, APIs, and SQL skills. Be ready to discuss how you've used these tools in past projects or how you plan to leverage them in this role. This will reassure them that you can handle the technical aspects of the job.

✨Emphasise Your Adaptability

ChaseLabs values a learner mindset, so be ready to talk about how you've quickly acquired new skills or adapted to new technologies in the past. Share specific examples that illustrate your ability to thrive in a fast-paced startup environment and your enthusiasm for leveraging AI tools.

Operations and Growth Lead in London
ChaseLabs
Location: London
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  • Operations and Growth Lead in London

    London
    Full-Time
    36000 - 60000 £ / year (est.)
  • C

    ChaseLabs

    50-100
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