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- Tasks: Manage properties, liaise with landlords and tenants, and oversee maintenance tasks.
- Company: Chase Evans, a leading letting agency with a global presence.
- Benefits: Competitive salary, discounts, wellness resources, and professional development support.
- Why this job: Join a dynamic team and make a real impact in property management.
- Qualifications: Experience in property management is a plus; strong communication and organisational skills are essential.
- Other info: Diverse and inclusive workplace with great social events and career growth opportunities.
The predicted salary is between 28000 - 42000 £ per year.
Welcome to Chase Evans, a renowned market-leading letting agency with a global presence, spanning London, Singapore, and Hong Kong. As part of Lomond, the UK's leading network of lettings and estate agencies, we are proud to have 12 offices and over 145 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we are here to help people find, sell and let their property.
This role involves:
- Responding to communications from landlords and residents via email and phone.
- Instruction, monitoring, and liaison with regular maintenance contractors.
- Authorisation of invoices against instructed work.
- Carrying out Property Inspections when due and following through with issues found during inspection.
- Organising Gas Safety Certificates, Cylinder Services and Energy Performance Certificates as required.
- Data input/upkeep for annual assessments (GSC, EPC, PAT).
- Liaising with Insurance Companies – initiating formal written claims.
- Obtaining comparative quotes for damage.
- Coordinating replacement furniture/fittings as authorised during the tenancy and acquisition of keys/fobs/remotes/permits.
- Dealing with escalated out of hours issues through access during evenings, weekends and the Christmas period.
- Administering management keys to authorised contractors for maintenance purposes.
- Coordinating the deposit release process at the end of a tenancy.
- Liaising with the inventory company and/or negotiator in arranging works prior to and after the vacate date; end of tenancy cleans where required.
- Managing the return of tenant’s keys upon vacate date and arranging keys for inventory clerks/negotiators if requested for move ins.
- Upon receipt of check out report, processing the report and determining any monies for damages, dilapidations and communal water/heating charges from the tenants deposit.
- Determining any outstanding rent and any unpaid invoices from the tenant’s deposit.
- Negotiating as required the deposit deduction proposal between the Tenant & Landlord.
- Upon agreement on the deposit release, processing the deposit.
- Processing any deductions due to the Landlord and advising Accounts.
- Managing and overseeing any deposit release that has been escalated to arbitration.
We are looking for individuals with qualities such as:
- Previous experience in property management is advantageous but not mandatory.
- Demonstrating a proactive and optimistic attitude, coupled with strong interpersonal and communication skills for effective collaboration within a team.
- Displaying the ability to efficiently organise and prioritise tasks and responsibilities.
- Exhibiting problem-solving capabilities, meticulous attention to detail, reliability, punctuality, and maintaining excellent telephone etiquette.
- Possessing computer proficiency and comfort with the software suite necessary for executing and overseeing daily tasks.
At Chase Evans, we believe in taking care of our people. That’s why we offer some amazing perks and benefits through our engagement platform, LOMONDlife. Here’s what you can look forward to:
- Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
- Our Employee Assistance Programme offers free counselling support sessions.
- Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
- Get the latest gadgets and appliances with our Smart Tech Scheme.
- We’re committed to reducing our carbon footprint with our Cycle2Work Scheme.
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
- You’ll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
- Celebrate your loyalty with special days and celebrations for length of service.
- Planning for retirement? We’ve got you covered with that important pension pot.
- We’ll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
- Our company socials bring our people together. So work hard, and then socialise even harder!
We’re excited to offer these amazing benefits to our hardworking teams. It’s our way of showing appreciation for your dedication. At Chase Evans, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
Senior Property Manager employer: Chaseevans
Contact Detail:
Chaseevans Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Property Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field. Attend industry events or local meetups to make new contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Chase Evans and understanding their values. Be ready to discuss how your skills align with their mission. Show them you’re not just another candidate, but someone who genuinely wants to be part of their team.
✨Tip Number 3
Practice your communication skills! Since the role involves liaising with landlords and residents, being articulate and confident is key. Try mock interviews with friends or family to get comfortable with common questions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Chase Evans team. Let’s get you started on this exciting journey!
We think you need these skills to ace Senior Property Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Property Manager role. Highlight your relevant experience and skills that match what we're looking for, like communication and problem-solving abilities.
Show Your Personality: We want to see who you are beyond your qualifications! Use your cover letter to showcase your proactive attitude and how you can contribute to our dynamic team at Chase Evans.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can't wait to hear from you!
How to prepare for a job interview at Chaseevans
✨Know Your Stuff
Before the interview, make sure you brush up on property management basics and the specific responsibilities of a Senior Property Manager. Familiarise yourself with common issues landlords and tenants face, as well as the relevant legislation. This will show that you're proactive and knowledgeable.
✨Showcase Your Communication Skills
Since the role involves liaising with landlords, residents, and contractors, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in challenging situations. This will highlight your strong interpersonal skills.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've successfully resolved issues in property management or similar fields. Be ready to discuss these scenarios during the interview, showcasing your attention to detail and reliability in handling problems.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the Senior Property Manager role. This not only shows your interest in the position but also helps you determine if Chase Evans is the right fit for you.