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- Tasks: Engage with healthcare professionals through virtual sales calls to promote our innovative products.
- Company: Join a cutting-edge healthcare start-up making a real impact in the industry.
- Benefits: Enjoy flexible working options and the chance to be part of a dynamic team.
- Why this job: Be at the forefront of healthcare solutions while developing your sales skills in a supportive environment.
- Qualifications: Experience in healthcare or virtual sales is preferred; ABPI qualification is a plus.
- Other info: Collaborate with a passionate team and contribute to meaningful business outcomes.
The predicted salary is between 36000 - 60000 £ per year.
Our client is an innovative healthcare start-up focused on delivering impactful solutions to healthcare professionals and we are looking for a motivated individual to join our dynamic team and help drive brand success through effective virtual engagement.
Role Overview: As a Virtual Account Manager, you will be responsible for delivering high-quality virtual sales calls to Retail Pharmacies & Dispensing Practices, aligned with brand strategy and goals. You will play a critical role in influencing customer behaviour, promoting our products and driving measurable business outcomes. This role requires strong interpersonal and communication skills to effectively engage with HCPs and stakeholders in a virtual environment, delivering persuasive messages and booking follow-up interactions to build lasting partnerships.
Key Responsibilities:
- Conduct virtual calls to key customers in line with brand strategy, objectives, and compliance guidelines.
- Engage customers with compelling reasons to adopt and utilize the promoted brand(s).
- Proactively handle objections and secure follow-up appointments to enable sequential engagements.
- Record call outcomes accurately in CRM systems, documenting feedback, agreed actions, and next steps.
- Collaborate closely with the wider commercial team to ensure alignment and contribute to shared success metrics.
- Maintain a high standard of call execution by utilizing influencing skills, commercial insight, and customer-centric approaches.
- Continuously evaluate call effectiveness, sharing best practices and identifying opportunities to improve customer engagement and business impact.
Ideal Candidate Profile:
Experience & Qualifications:
- Proven experience within the Pharmaceutical or Healthcare industry, ideally in a virtual sales or telesales role.
- A strong track record of sales success in customer-facing or virtual environments.
- Experience using CRM platforms and scheduling tools is highly desirable.
- ABPI qualified.
Skills & Attributes:
- Persuasive, engaging, and confident phone presence with excellent verbal communication skills.
- Ability to engage customers with a value-driven and brand-centric narrative.
- Advanced objection-handling and closing capabilities.
- Strong commercial acumen with sharp numerical and analytical skills.
- Highly proactive with a solution-oriented mindset and a collaborative team player attitude.
- Positive, resilient, and goal-focused with a passion for achieving targets and delivering results.
If you would like further information and to be considered for this role, please contact CHASE on 0131 553 6644.
Reference Number: 63087
Virtual Account Manager employer: CHASE
Contact Detail:
CHASE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Virtual Account Manager
✨Tip Number 1
Familiarise yourself with the latest trends and challenges in the healthcare industry. This knowledge will help you engage more effectively with healthcare professionals during your virtual calls, demonstrating that you understand their needs and can offer valuable solutions.
✨Tip Number 2
Practice your virtual communication skills. Since this role heavily relies on engaging customers through a screen, consider doing mock calls with friends or colleagues to refine your persuasive techniques and ensure you come across as confident and engaging.
✨Tip Number 3
Get comfortable with CRM systems and scheduling tools before applying. Being proficient in these platforms will not only make you more efficient but also show potential employers that you're ready to hit the ground running in managing customer relationships.
✨Tip Number 4
Network with professionals in the pharmaceutical and healthcare sectors. Attend virtual events or join relevant online groups to connect with others in the field. This can provide insights into the role and may even lead to referrals or recommendations for the position.
We think you need these skills to ace Virtual Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the Pharmaceutical or Healthcare industry, especially any virtual sales or telesales roles. Emphasise your achievements and how they align with the responsibilities of a Virtual Account Manager.
Craft a Compelling Cover Letter: Write a cover letter that showcases your persuasive communication skills. Discuss your understanding of the brand strategy and how you can contribute to driving measurable business outcomes through effective virtual engagement.
Highlight Relevant Skills: In your application, emphasise your strong interpersonal skills, commercial acumen, and ability to handle objections. Provide examples of how you've successfully engaged customers in previous roles, particularly in a virtual setting.
Showcase Your CRM Experience: Mention your experience with CRM platforms and scheduling tools in your application. Detail how you've used these tools to document call outcomes and improve customer engagement, as this is crucial for the role.
How to prepare for a job interview at CHASE
✨Showcase Your Sales Success
Be prepared to discuss your previous sales achievements in detail. Highlight specific examples where you successfully engaged customers and drove results, especially in virtual environments. This will demonstrate your capability to meet the expectations of the role.
✨Master the Art of Virtual Communication
Since this role heavily relies on virtual engagement, practice your communication skills. Ensure you can convey persuasive messages clearly and confidently over the phone. Consider doing mock calls to refine your approach and get comfortable with virtual interactions.
✨Know the Brand Inside Out
Research the company's products and understand their value propositions. Be ready to articulate how these products can benefit healthcare professionals. This knowledge will help you engage effectively and show your genuine interest in the brand.
✨Prepare for Objections
Anticipate potential objections that customers might raise during your calls. Prepare thoughtful responses that not only address these concerns but also reinforce the benefits of the products. This will showcase your advanced objection-handling skills and confidence.
