At a Glance
- Tasks: Engage with customers to drive sales and manage accounts effectively.
- Company: Leading independent ophthalmic company dedicated to improving eye health.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Other info: Dynamic role with potential for career advancement.
- Why this job: Join a passionate team and make a difference in eye health.
- Qualifications: Sales experience, strong communication skills, and a positive attitude.
The predicted salary is between 30000 - 32000 £ per year.
Our client is a leading independent ophthalmic company and has developed a large and complete ophthalmic product portfolio. They offer high quality ophthalmic products to ophthalmologists, nursing staff, pharmacists and optometrists specialising in Dry Eye, Blepharitis, Eye Nutritionals and Prescription products, all dedicated to improving eye health. They are now seeking a talented Internal Account Manager based full time in their Staffordshire (Keele) offices, focusing on proactively contacting both existing and new customers to drive sales across their whole product range.
Key responsibilities include:
- Contact new and existing customers to sell the whole range of products
- Take incoming customer orders and upsell
- Direct opportunities to the field based Area Sales Manager (ASM) where relevant
- Managing accounts that fall outside the ASM’s target accounts or vacant areas
- Take and process orders in an accurate manner
- Build and manage an accurate and compliant customer database
Candidate background required:
- Proven experience as telesales representative or other sales / customer service role
- Proven track record of exceeding sales targets
- Good knowledge of CRM systems
- Understanding of Excel including pivot tables and advanced formulas
- Ability to learn about products
- Excellent communication and interpersonal skills
- Outstanding telephone manners
- Excellent negotiation skills and able to quickly resolve issues
- Positive, enthusiastic and energetic
- Full UK driving licence
Whatever your background, you will possess unrelenting drive, persistence and positive energy. Please apply online or contact CHASE for more details on 0131 553 6644. Reference number: 20616 £30-32k (DOE)
Internal Account Manager employer: CHASE
As a leading independent ophthalmic company, we pride ourselves on fostering a dynamic and supportive work environment in our Staffordshire office. Our commitment to employee growth is evident through ongoing training opportunities and a culture that values collaboration and innovation, making us an excellent employer for those looking to make a meaningful impact in the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Account Manager
✨Tip Number 1
Get to know the company inside out! Research their products and values so you can chat confidently about how you can contribute. This shows you're genuinely interested and not just another applicant.
✨Tip Number 2
Practice your pitch! You’ll want to nail that first impression over the phone or in person. Keep it concise, highlight your sales achievements, and don’t forget to show off those excellent communication skills!
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral – which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Internal Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Internal Account Manager role. Highlight your sales experience and any relevant skills, like your knowledge of CRM systems and Excel. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about ophthalmology and how your background makes you a perfect fit for this role. We love seeing enthusiasm and personality in applications!
Show Off Your Achievements:Don’t just list your responsibilities; showcase your achievements! If you've exceeded sales targets or improved customer satisfaction, let us know. Numbers and specific examples can really make your application stand out.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at CHASE
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of the ophthalmic products the company offers. Familiarise yourself with key terms like Dry Eye and Blepharitis, as well as the benefits of their product range. This will show your enthusiasm and ability to engage with customers effectively.
✨Show Off Your Sales Skills
Prepare specific examples from your past experiences where you've exceeded sales targets or successfully upsold products. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your proven track record and how you can contribute to their sales goals.
✨Master the CRM and Excel
Brush up on your knowledge of CRM systems and Excel, especially pivot tables and advanced formulas. Be ready to discuss how you've used these tools in previous roles to manage customer databases and streamline processes. This will highlight your technical skills and attention to detail.
✨Communicate with Confidence
Practice your telephone manners and negotiation skills before the interview. Role-play common scenarios you might encounter as an Internal Account Manager. Being able to communicate clearly and confidently will set you apart and show that you're ready to handle customer interactions effectively.
