Service Engineer

Service Engineer

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Diagnose and repair windows and doors, ensuring customer satisfaction.
  • Company: Join a reputable company in the window and door industry.
  • Benefits: Competitive pay, flexible hours, and opportunities for skill development.
  • Why this job: Make a difference by solving real problems for customers every day.
  • Qualifications: Experience in glazing systems and strong problem-solving skills required.
  • Other info: Enjoy a dynamic work environment with the chance to work independently.

The predicted salary is between 30000 - 42000 £ per year.

We are currently seeking an experienced Window and Door Service Engineer. This field-based position involves attending customers’ homes throughout Wiltshire to diagnose and carry out remedial repairs on a wide range of glazing products.

As a key member of our service team, you will be responsible for ensuring a high standard of workmanship and customer satisfaction while resolving issues with windows, doors, locks, hinges, and associated glazing components.

Key Responsibilities:
  • Attend customer sites to assess and complete repairs on faulty glazing products (including uPVC, aluminium windows and doors).
  • Diagnose faults accurately and carry out repairs efficiently and professionally.
  • Adjust and replace hardware components such as locks, handles, hinges, seals, and glazing units.
  • Maintain accurate records of work completed and parts used.
  • Communicate clearly and respectfully with customers, providing excellent customer service.
  • Adhere to all health and safety regulations and company procedures.
Requirements:
  • Proven experience in a similar role within the window and door industry.
  • Strong knowledge of glazing systems, repair methods, and installation standards.
  • Excellent fault-finding and problem-solving skills.
  • Full UK driving licence (clean preferred).
  • Ability to work independently and manage your own workload.

Service Engineer employer: Chase Taylor

Join a dynamic team as a Service Engineer in Wiltshire, where we prioritise employee growth and development within a supportive work culture. Our commitment to high-quality workmanship and customer satisfaction is matched by our dedication to providing competitive benefits and opportunities for professional advancement, making us an excellent employer for those seeking a rewarding career in the glazing industry.
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Contact Detail:

Chase Taylor Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Engineer

✨Tip Number 1

Network like a pro! Reach out to your contacts in the window and door industry. You never know who might have a lead on a job or can put in a good word for you.

✨Tip Number 2

Show off your skills! If you’ve got experience with glazing systems, make sure to highlight that in conversations. Bring up specific examples of repairs you've done to demonstrate your expertise.

✨Tip Number 3

Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies you’re interested in, even if they’re not advertising a position. A friendly email can go a long way!

✨Tip Number 4

Apply through our website! We make it easy for you to submit your application and showcase your skills. Plus, it shows you’re genuinely interested in joining our team.

We think you need these skills to ace Service Engineer

Fault-Finding Skills
Problem-Solving Skills
Knowledge of Glazing Systems
Repair Methods
Installation Standards
Customer Service Skills
Communication Skills
Health and Safety Compliance
Record Keeping
Ability to Work Independently
Time Management
Full UK Driving Licence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in the window and door industry. We want to see your skills in diagnosing faults and carrying out repairs, so don’t hold back on showcasing your relevant expertise!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about this role and how your background makes you the perfect fit for our service team. Keep it friendly and professional!

Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled tricky repair jobs in the past. We love seeing candidates who can think on their feet and resolve issues efficiently, so share those success stories!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss any important updates from our team!

How to prepare for a job interview at Chase Taylor

✨Know Your Glazing Stuff

Make sure you brush up on your knowledge of glazing systems and repair methods. Be ready to discuss specific techniques you've used in past roles, as well as any challenges you've faced and how you overcame them.

✨Show Off Your Problem-Solving Skills

Prepare examples of how you've diagnosed and resolved issues with windows, doors, and associated components. Think about times when you had to think on your feet and how you managed to keep customer satisfaction high.

✨Communicate Like a Pro

Since this role involves a lot of customer interaction, practice how you would explain technical issues in simple terms. Being able to communicate clearly and respectfully will show that you value customer service just as much as technical skills.

✨Be Ready for Practical Questions

Expect some hands-on questions or scenarios during the interview. They might ask you to walk through how you would approach a specific repair or fault diagnosis. Think about your past experiences and be prepared to share your thought process.

Service Engineer
Chase Taylor
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