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- Tasks: Lead a dynamic admin team and ensure smooth office operations.
- Company: Reputable manufacturer of uPVC and aluminium windows and doors.
- Benefits: Permanent full-time role with competitive salary and growth opportunities.
- Why this job: Be a key player in enhancing customer service and operational efficiency.
- Qualifications: Experience in office management, ideally in the fenestration industry.
- Other info: Join a collaborative environment with a focus on professional development.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced and highly organised Office Manager to lead and support a busy administrative team for a well-established and reputable manufacturer and supplier of uPVC and aluminium windows and doors who proudly serving both trade and commercial clients across the region. This position is a permanent, full time position based at the head office in Colchester.
As the Office Manager, you will play a pivotal role in ensuring the smooth and efficient running of all administrative processes related to customer orders. This senior-level position requires a hands-on, proactive individual with strong leadership qualities, a commitment to excellent customer service, and a high level of commercial awareness.
You’ll work closely with both customers and internal departments, ensuring high standards are upheld at every stage of the customer journey.
Key Responsibilities
- Oversee daily office operations, ensuring timely and accurate processing of customer orders
- Lead and support the admin team, promoting a collaborative and productive working environment
- Act as a key point of contact for trade and commercial clients, resolving queries with professionalism and efficiency
- Ensure systems and processes are running smoothly and make recommendations for improvements
- Maintain high standards of customer service across all touchpoints
- Coordinate with production, logistics, and sales teams to ensure order fulfilment
- Uphold confidentiality, professionalism, and discretion in all aspects of the role
- We’re looking for someone who is a natural leader and team player, with a strong administrative background and experience within the fenestration industry
Essential Skills & Experience
- Proven experience in office management, ideally in a manufacturing or trade environment
- Background in the windows and doors (fenestration) industry
- Excellent interpersonal and communication skills
- Strong organisational skills and attention to detail
- IT proficient – confident using Microsoft Office and order processing systems
- Experience with Logikal and/or First Degree Systems is highly desirable
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Office Manager employer: Chase Taylor
Contact Detail:
Chase Taylor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the fenestration industry and let them know you're on the hunt for an Office Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Familiarise yourself with their uPVC and aluminium windows and doors, and think about how your experience can contribute to their success. This will show you're genuinely interested and ready to hit the ground running.
✨Tip Number 3
Practice your leadership skills! Be ready to share examples of how you've successfully led teams in the past. Highlight your ability to create a collaborative environment and how you've tackled challenges head-on – this is key for an Office Manager role.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to submit your application and showcase your skills. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Office Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Office Manager role. Highlight your experience in office management and any relevant skills that match the job description. We want to see how your background fits with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this position. Share specific examples of your leadership and organisational skills, and don’t forget to mention your experience in the fenestration industry.
Showcase Your Customer Service Skills: Since customer service is key in this role, make sure to highlight any relevant experiences where you’ve gone above and beyond for clients. We love seeing candidates who understand the importance of a great customer journey!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Chase Taylor
✨Know Your Stuff
Make sure you brush up on your knowledge of the fenestration industry, especially uPVC and aluminium windows and doors. Familiarise yourself with common terms and processes related to customer orders, as this will show your potential employer that you're genuinely interested and well-prepared.
✨Showcase Your Leadership Skills
As an Office Manager, you'll need to demonstrate strong leadership qualities. Prepare examples from your past experiences where you've successfully led a team or improved office operations. This will help you convey your ability to create a collaborative and productive environment.
✨Emphasise Customer Service
Since the role involves acting as a key point of contact for clients, be ready to discuss how you've handled customer queries in the past. Share specific instances where you resolved issues efficiently and maintained high standards of service, as this will highlight your commitment to excellent customer care.
✨Be Ready to Discuss Improvements
Think about systems and processes you've improved in previous roles. Be prepared to suggest potential improvements for the administrative processes at the company. This shows initiative and a proactive mindset, which are essential traits for the Office Manager position.
