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- Tasks: Oversee conservatory installations and provide expert guidance to ensure top-notch service.
- Company: A growing national manufacturer of conservatories with a focus on quality.
- Benefits: Company van, tools, travel expenses covered, 28 days holiday, and birthday leave.
- Why this job: Join a dynamic team and make a real impact in the conservatory industry.
- Qualifications: Experience in conservatory installations and strong troubleshooting skills required.
- Other info: Opportunity for travel and professional growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
A growing national manufacturer of conservatories is currently seeking a highly skilled and dedicated Conservatory Installations Inspector/Onsite Support Engineer to join a field-based team. The role involves overseeing conservatory installations carried out by approved and pre-approved members of the ‘Approved Installer Network’, providing advice and guidance where necessary to ensure a first-class installation and exceptional service to customers.
Responsibilities:
- Travel nationally to customers' properties throughout parts of England and Wales.
- Attendance onsite prior to and during the whole conservatory installation process to provide installers with advice, assistance, and guidance, to ensure a first-class build and finish.
- Share technical expertise from the onset of the installation process through to installation completion.
- Communicate with customers and installers throughout the conservatory installation process to ensure total customer satisfaction.
- The accurate reporting, administration, and communication of installer competence, quality, and workmanship.
- Collate evidence regarding installations, with the ability to identify installation errors and incorrect processes, possessing a confidence to consult installers regarding these inaccuracies, in a professional manner.
- Conduct quality/spot checks, at random, on previously approved installers.
- Collaborate with other conservatory installation inspectors/onsite support engineers to resolve complex technical issues.
- Execute service calls/reports to a high standard along with the rectification of installation issues, as and when required.
- The majority of time will be spent on-site, averaging 3 - 4 days per site visit, this will require regular overnight stays away from home.
Requirements:
- Recent experience within the same or a similar role requiring fitting skills for a range of conservatories designs and roof systems (including solid tiled roofs).
- Experience in the installation of steel bases is desirable.
- Strong knowledge of conservatory installation equipment, tooling, and processes.
- Proficiency in troubleshooting and resolving onsite installation issues.
- Excellent communication skills.
- Ability to work independently and effectively manage time and resources.
- Willingness to travel nationally and regularly complete overnight stays.
- Good industry product knowledge with a drive, ambition, and determination to develop technical knowledge of the products we supply and manufacture.
- The ability to develop good working relationships with both colleagues and installers.
- The ability to successfully follow processes and deliver required and measurable results.
Benefits:
- Company van, tools, and mobile provided and expensed.
- Fuel, travel expenses, and hotel charges (including overnight allowance) expensed.
- 28 days holiday entitlement inclusive of recognised public holidays.
- Birthday leave.
- Employee Referral Programme.
- Company pension.
- Referral programme.
Job Type: Full-time
Work Location: On the road
For more information or to apply please contact Chase Taylor Recruitment quoting reference MM6476.
Conservatory On-Site Support Engineer in London employer: Chase Taylor
Contact Detail:
Chase Taylor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conservatory On-Site Support Engineer in London
✨Tip Number 1
Network like a pro! Reach out to industry contacts and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you can, volunteer for projects or offer your expertise to local installers. This not only builds your experience but also shows potential employers your commitment to the field.
✨Tip Number 3
Ace the interview! Prepare by researching common questions for conservatory installation roles and practice your responses. Show off your technical knowledge and how you can contribute to their team.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are passionate about joining us. It shows initiative and gives you a better chance of standing out!
We think you need these skills to ace Conservatory On-Site Support Engineer in London
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your recent experience in conservatory installations or similar roles. We want to see how your skills align with what we need, so don’t hold back on showcasing your fitting skills and technical expertise!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, just like you’ll need on-site. Use bullet points if necessary to make your key achievements stand out!
Tailor Your Application: Take a moment to tailor your application to our job description. Mention specific responsibilities from the role that excite you and how your background makes you a perfect fit. We love seeing genuine interest!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Chase Taylor
✨Know Your Stuff
Make sure you brush up on your knowledge of conservatory installation processes and equipment. Familiarise yourself with common issues that arise during installations, as well as the solutions you've implemented in the past. This will show your technical expertise and confidence during the interview.
✨Showcase Your Communication Skills
Since this role involves liaising with both customers and installers, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated complex information in previous roles. This will demonstrate your ability to maintain strong relationships and ensure customer satisfaction.
✨Be Ready for Scenario Questions
Expect to be asked about specific situations you've encountered in the field. Think of a few challenging scenarios where you had to troubleshoot or resolve an issue on-site. Be ready to explain your thought process and the steps you took to achieve a successful outcome.
✨Demonstrate Your Team Spirit
Collaboration is key in this role, so be prepared to discuss how you've worked with others in the past. Share examples of how you've supported colleagues or collaborated to solve complex problems. This will highlight your ability to work well within a team and contribute positively to the company culture.
