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- Tasks: Oversee conservatory installations, providing expert advice and ensuring top-notch service.
- Company: A growing national manufacturer of conservatories with a focus on quality.
- Benefits: Company van, tools, travel expenses covered, 28 days holiday, and birthday leave.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Experience in conservatory installations and strong troubleshooting skills required.
- Other info: Enjoy regular travel and overnight stays while developing your technical expertise.
The predicted salary is between 36000 - 60000 £ per year.
A growing national manufacturer of conservatories is currently seeking a highly skilled and dedicated Conservatory Installations Inspector/Onsite Support Engineer to join a field-based team. The role involves overseeing conservatory installations carried out by approved and pre-approved members of the ‘Approved Installer Network’, providing advice and guidance where necessary to ensure a first-class installation and exceptional service to customers.
Responsibilities
- Travel nationally to customers' properties throughout parts of England and Wales.
- Attendance onsite prior to and during the whole conservatory installation process to provide installers with advice, assistance, and guidance, to ensure a first-class build and finish.
- Share technical expertise from the onset of the installation process through to installation completion.
- Communicate with customers and installers throughout the conservatory installation process to ensure total customer satisfaction.
- The accurate reporting, administration, and communication of installer competence, quality, and workmanship.
- Collate evidence regarding installations, with the ability to identify installation errors and incorrect processes, possessing a confidence to consult installers regarding these inaccuracies, in a professional manner.
- Conduct quality/spot checks, at random, on previously approved installers.
- Collaborate with other conservatory installation inspectors/onsite support engineers to resolve complex technical issues.
- Execute service calls/reports to a high standard along with the rectification of installation issues, as and when required.
- The majority of time will be spent on-site, averaging 3 - 4 days per site visit, this will require regular overnight stays away from home.
Requirements
- Recent experience within the same or a similar role requiring fitting skills for a range of conservatory designs and roof systems (including solid tiled roofs).
- Experience in the installation of steel bases is desirable.
- Strong knowledge of conservatory installation equipment, tooling, and processes.
- Proficiency in troubleshooting and resolving onsite installation issues.
- Excellent communication skills.
- Ability to work independently and effectively manage time and resources.
- Willingness to travel nationally and regularly complete overnight stays.
- Good industry product knowledge with a drive, ambition, and determination to develop technical knowledge of the products we supply and manufacture.
- The ability to develop good working relationships with both colleagues and installers.
- The ability to successfully follow processes and deliver required and measurable results.
Benefits
- Company van, tools, and mobile provided and expensed.
- Fuel, travel expenses, and hotel charges (including overnight allowance) expensed.
- 28 days holiday entitlement inclusive of recognised public holidays.
- Birthday leave.
- Employee Referral Programme.
- Company pension.
- Referral programme.
Job Type: Full-time
Work Location: On the road.
For more information or to apply please contact Chase Taylor Recruitment quoting reference MM6476.
Conservatory On-Site Support Engineer employer: Chase Taylor
Contact Detail:
Chase Taylor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conservatory On-Site Support Engineer
✨Tip Number 1
Network like a pro! Reach out to industry contacts and let them know you're on the lookout for opportunities. You never know who might have a lead on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to conservatory installations. We recommend having specific examples ready that showcase your troubleshooting skills and technical expertise.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds.
✨Tip Number 4
Apply through our website for the best chance at landing that Conservatory On-Site Support Engineer role. We’re always looking for passionate individuals who want to make a difference in the industry!
We think you need these skills to ace Conservatory On-Site Support Engineer
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your recent experience in conservatory installations and any fitting skills you have. We want to see how your expertise aligns with the role, so don’t hold back!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language to describe your past roles and responsibilities. We appreciate a well-structured application that gets straight to the point.
Tailor Your Application: Take a moment to customise your application for this specific role. Mention how your experience relates to the responsibilities listed in the job description. We love seeing candidates who take the time to connect their background to what we’re looking for.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved.
How to prepare for a job interview at Chase Taylor
✨Know Your Stuff
Make sure you brush up on your knowledge of conservatory installations and the specific products the company offers. Familiarise yourself with common installation issues and how to troubleshoot them, as this will show your technical expertise during the interview.
✨Showcase Your Communication Skills
Since the role involves liaising with both customers and installers, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially when resolving conflicts or providing guidance.
✨Demonstrate Your Problem-Solving Ability
Be ready to discuss specific instances where you've identified and resolved installation errors. Highlight your approach to troubleshooting and how you ensure a first-class finish, as this will resonate well with the interviewers.
✨Prepare for Travel Questions
Given that the job requires national travel and overnight stays, be prepared to discuss your flexibility and willingness to travel. Share any previous experiences that demonstrate your ability to manage time and resources effectively while on the road.
