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- Tasks: Process customer orders using Window Designer and ensure accuracy in technical specifications.
- Company: Join a leading uPVC window and door manufacturer known for quality and innovation.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be at the heart of operations, contributing to craftsmanship and customer satisfaction.
- Qualifications: Experience in technical order processing and knowledge of Windows Designer and AutoCAD required.
- Other info: Supportive team culture with a focus on proactive problem-solving.
The predicted salary is between 30000 - 42000 £ per year.
Are you a detail-driven, technically minded professional with experience in uPVC window and door order processing? Do you know your way around Window Designer like the back of your hand? If so, we want to hear from you!
Our client is a well-established and forward-thinking uPVC window and door manufacturer with a passion for quality and innovation. Their reputation is built on craftsmanship, reliability, and great customer service — and they’re growing.
As a Technical Order Processor, you'll play a vital role in ensuring the smooth and accurate processing of customer orders using Window Designer software. From reading technical specifications to translating them into precise production-ready designs using CAD, you'll be at the heart of our operations.
The role responsibilities:
- Manage and support technical queries via phone and email within company guidelines.
- Review tender/specification documents and liaise with customers.
- Conduct a take-off drawing exercise and produce a window and door schedule complete with product specification, to allow the customer care team to process orders and quotations.
- Liaise with Suppliers for the introduction of new parts, issue drawings for subcontracted frames, and support the quality process.
- Provide phone help and support to internal and external customers for fitting/installation issues on site.
- Give technical assistance to all departments when needed.
Candidate’s skills & experience:
- Have a strong background in a technical order processing role or something similar within the window and door industry.
- Able to understand technical requirements, product enquiries and process effectively and accurately.
- Knowledge of Windows Designer and AutoCAD.
- Excellent communication and organisational skills.
- A proactive, solution-focused attitude.
To find out more about this role, please click ‘apply’ or contact Guy at Chase Taylor Recruitment and quote reference number MM6173.
Technical Order Processor employer: Chase Taylor Recruitment Ltd
Contact Detail:
Chase Taylor Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Order Processor
✨Tip Number 1
Familiarise yourself with the Window Designer software before your interview. Being able to discuss specific features or functionalities will show your technical prowess and genuine interest in the role.
✨Tip Number 2
Brush up on your knowledge of uPVC window and door specifications. Understanding the common materials and processes used in the industry will help you stand out as a knowledgeable candidate.
✨Tip Number 3
Prepare to discuss how you've handled technical queries in the past. Sharing specific examples of your problem-solving skills can demonstrate your ability to support customers effectively.
✨Tip Number 4
Network with professionals in the window and door industry. Engaging with others in the field can provide insights and potentially lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Technical Order Processor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Technical Order Processor position. Familiarise yourself with the skills needed, especially your knowledge of Window Designer and AutoCAD.
Tailor Your CV: Customise your CV to highlight relevant experience in technical order processing and the window and door industry. Emphasise your familiarity with technical specifications and any previous roles that required similar skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for quality and innovation in the uPVC industry. Mention specific experiences where you've successfully managed technical queries or processed orders accurately.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise to make a strong impression.
How to prepare for a job interview at Chase Taylor Recruitment Ltd
✨Showcase Your Technical Knowledge
Make sure to highlight your experience with uPVC window and door order processing. Be prepared to discuss specific projects where you used Window Designer and AutoCAD, as this will demonstrate your technical proficiency.
✨Prepare for Technical Queries
Since the role involves managing technical queries, practice answering common questions related to window specifications and installation issues. This will show that you're ready to support both customers and internal teams effectively.
✨Demonstrate Communication Skills
Excellent communication is key in this role. Be ready to provide examples of how you've successfully liaised with customers and suppliers in the past, especially when resolving issues or clarifying specifications.
✨Exhibit a Solution-Focused Attitude
Employers value a proactive approach. Prepare to discuss instances where you identified problems and implemented solutions, particularly in a technical context. This will illustrate your ability to contribute positively to the team.
