At a Glance
- Tasks: Repair Upvc windows and doors, ensuring high-quality service and customer satisfaction.
- Company: Join a reputable, customer-focused business in the fenestration market.
- Benefits: Enjoy a company vehicle, fuel card, and all necessary tools for your job.
- Why this job: Be part of a growing team where your skills make a real impact on customers' lives.
- Qualifications: Experience in the Upvc window and door industry and excellent customer service skills required.
- Other info: A clean UK driving license and good time management are essential.
The predicted salary is between 30000 - 42000 £ per year.
Are you a hands-on Upvc window and door service engineer/lead fitter with a knack for solving problems and delivering top-notch customer service? We are on the lookout for an experienced window and door professional to join our client's growing team, to cover South Wales. Our client is a well-established customer-focused business with a reputation for quality and reliability in the fenestration market. As demand continues to grow, they are looking for someone who is experienced, enthusiastic, and ready to take pride in every job.
Role responsibilities:
- Repair Upvc windows and doors within the domestic/new build market
- Responsible for stocking van with the tools needed for the jobs ahead
- Deliver all tasks to high quality standard with keeping the customer in mind
- Visit various scheduled work and aim to complete on a first-time visit
The candidate's skills & experience:
- Have technical knowledge and experience within the upvc window and door industry
- Current/recent experience as a window and door service engineer
- Have a clean UK driving license
- Have excellent customer service skills
- Good time keeping skills
- Very organised and reliable
This role comes with a vehicle, fuel card and tools!
To find out more about this role, please click 'apply' or contact Martyn at Chase Taylor Recruitment and quote reference number MM6215.
Contact Detail:
Chase Taylor Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer
✨Tip Number 1
Make sure to highlight your hands-on experience with UPVC windows and doors during any conversations or interviews. Share specific examples of problems you've solved in the past, as this will demonstrate your technical knowledge and problem-solving skills.
✨Tip Number 2
Familiarise yourself with the company's reputation and values. When you speak to them, mention how your own work ethic aligns with their focus on quality and customer service. This shows that you're not just looking for any job, but that you're genuinely interested in being part of their team.
✨Tip Number 3
Prepare to discuss your organisational skills and time management strategies. Since the role requires visiting various scheduled jobs, being able to articulate how you plan and prioritise tasks will set you apart from other candidates.
✨Tip Number 4
If possible, gather some testimonials or references from previous clients or employers that can vouch for your customer service skills. Having concrete evidence of your ability to deliver excellent service can make a strong impression.
We think you need these skills to ace Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your technical knowledge and experience in the UPVC window and door industry. Include specific examples of past roles where you delivered excellent customer service and solved problems effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your hands-on experience as a service engineer and how you take pride in delivering high-quality work, keeping customer satisfaction at the forefront.
Highlight Relevant Skills: In your application, emphasise your organisational skills, reliability, and timekeeping abilities. These are crucial for the role, so provide examples of how you've demonstrated these traits in previous positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential in this customer-focused role.
How to prepare for a job interview at Chase Taylor Recruitment Ltd
✨Showcase Your Technical Knowledge
Be prepared to discuss your experience with UPVC windows and doors in detail. Highlight specific projects you've worked on, the challenges you faced, and how you solved them. This will demonstrate your hands-on expertise and problem-solving skills.
✨Emphasise Customer Service Skills
Since the role requires excellent customer service, think of examples where you've gone above and beyond for a customer. Share stories that illustrate your ability to communicate effectively and resolve issues, ensuring customer satisfaction.
✨Demonstrate Organisational Skills
Talk about how you manage your time and organise your work. Mention any systems or tools you use to keep track of jobs and ensure you have the right tools stocked in your van. This will show that you are reliable and can handle the responsibilities of the role.
✨Prepare Questions for the Interviewer
Have a few thoughtful questions ready to ask the interviewer about the company and the role. This shows your interest in the position and helps you determine if it's the right fit for you. Consider asking about team dynamics or future growth opportunities.