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- Tasks: Lead and motivate the sales office team while managing customer relationships.
- Company: Join a leading PVC manufacturer in Yorkshire with a strong reputation.
- Benefits: Enjoy a competitive salary, supportive team environment, and growth opportunities.
- Why this job: Be part of a dynamic team that values process improvements and customer satisfaction.
- Qualifications: Experience in customer service or sales supervision is essential; strong communication skills required.
- Other info: Manufacturing or B2B background preferred for this hands-on role.
The predicted salary is between 36000 - 60000 £ per year.
We are working with a leading PVC manufacturer in Yorkshire, seeking a hands-on Sales Office Supervisor to lead the customer service team. You’ll be responsible for supervising and motivating the sales office, managing customer relationships, responding promptly to enquiries, and driving process improvements.
Key Responsibilities:
- Supervise and support the sales office team
- Maintain strong customer relationships
- Ensure timely, professional responses to enquiries and orders
- Identify and implement process improvements
- Liaise with production and logistics for seamless service delivery
Requirements:
- Experience in a customer service or sales office supervisory role
- Strong communication and leadership skills
- Organised, proactive, and solution-focused
- Manufacturing or B2B background preferred
Offering a competitive salary, a supportive team environment, and development opportunities.
Sales Office Supervisor employer: Chase Taylor Recruitment Ltd
Contact Detail:
Chase Taylor Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Office Supervisor
✨Tip Number 1
Familiarise yourself with the PVC manufacturing industry. Understanding the products and processes will help you engage more effectively with both the sales team and customers, showcasing your knowledge during interviews.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be ready to share specific examples of how you've motivated a team or improved customer service processes, as this will demonstrate your capability to lead the sales office.
✨Tip Number 3
Prepare to discuss your approach to managing customer relationships. Think about strategies you've used to maintain strong connections and resolve issues quickly, as this is crucial for the role.
✨Tip Number 4
Network with professionals in the manufacturing and B2B sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the position.
We think you need these skills to ace Sales Office Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or sales office supervision. Emphasise your leadership skills and any achievements that demonstrate your ability to motivate a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the PVC manufacturing industry. Mention specific examples of how you've successfully managed customer relationships and driven process improvements in previous roles.
Highlight Relevant Skills: In your application, clearly outline your strong communication and organisational skills. Provide examples of how you've been proactive and solution-focused in past positions, especially in a supervisory capacity.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a supervisory role.
How to prepare for a job interview at Chase Taylor Recruitment Ltd
✨Showcase Your Leadership Skills
As a Sales Office Supervisor, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led a team in the past, focusing on how you motivated them and improved their performance.
✨Emphasise Customer Relationship Management
Since maintaining strong customer relationships is key for this role, be ready to discuss your experience in managing customer interactions. Share specific instances where you resolved issues or enhanced customer satisfaction.
✨Be Proactive About Process Improvements
The company is looking for someone who can identify and implement process improvements. Think of examples where you've streamlined operations or introduced new practices that benefited your previous workplace.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Practice responding to hypothetical situations related to customer service challenges or team dynamics, showcasing your organised and solution-focused approach.
