Quality Control & Operational Improvement Manager
Quality Control & Operational Improvement Manager

Quality Control & Operational Improvement Manager

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead quality control and operational improvements in a dynamic manufacturing environment.
  • Company: Established manufacturer known for high-quality window solutions.
  • Benefits: Competitive salary, supportive leadership, and opportunities for impactful change.
  • Why this job: Make a real difference in a growing business focused on efficiency and quality.
  • Qualifications: Experience in quality control or operations within manufacturing is essential.
  • Other info: Collaborative culture with a focus on continuous improvement and customer satisfaction.

The predicted salary is between 36000 - 60000 £ per year.

An established manufacturing business within the window and glazing sector is seeking an experienced Quality Control & Operational Improvement Manager to support the next phase of growth.

The business designs and manufactures high-quality window solutions for residential and commercial customers and has built a strong reputation for reliability, service, and craftsmanship. With increasing demand, the focus is now on improving efficiency, reducing cost, and consistently delivering right-first-time quality at scale.

This role will play a key part in helping the business produce more product, more efficiently, without compromising on quality or customer experience.

Key Responsibilities

  • Quality Control
  • Develop, implement, and maintain quality control systems across production and installation processes
  • Monitor product quality, identify recurring defects, and drive root cause analysis
  • Introduce clear quality standards, inspection processes, and documentation
  • Work closely with production teams to embed a “right first time” culture
  • Reduce rework, waste, and customer complaints
  • Operational Improvement
    • Review end-to-end manufacturing and operational processes to identify inefficiencies
    • Lead continuous improvement initiatives focused on productivity, cost reduction, and throughput
    • Introduce lean manufacturing principles and best practices where appropriate
    • Improve workflow, layout, and material handling to support increased output
    • Support data-led decision making through KPIs, reporting, and performance tracking
  • Customer Experience & Service
    • Ensure quality improvements translate into better customer outcomes
    • Work collaboratively with customer service and installation teams to resolve issues quickly
    • Help the business deliver a consistent, high-quality product that meets customer expectations
  • Collaboration & Leadership
    • Act as a trusted partner to senior leadership, production, and operational teams
    • Coach and support teams to adopt new processes and standards
    • Promote accountability, ownership, and continuous improvement across the business

    About You

    • Proven experience in a quality, operations, or continuous improvement role within manufacturing
    • Strong understanding of quality systems, process improvement, and operational efficiency
    • Experience in lean manufacturing, Six Sigma, or similar methodologies (formal qualification desirable but not essential)
    • Hands-on, practical mindset — comfortable working on the shop floor as well as at a strategic level
    • Confident communicator who can influence, challenge, and engage teams at all levels
    • Commercially aware, with a clear focus on cost, efficiency, and customer satisfaction

    What’s on Offer

    • Opportunity to make a visible, lasting impact in a growing manufacturing business
    • Key role in shaping how the business scales efficiently and sustainably
    • Competitive salary, dependent on experience
    • Supportive leadership team and a culture open to improvement and change

    Quality Control & Operational Improvement Manager employer: Chase Taylor Recruitment Ltd

    Join a dynamic manufacturing business in the window and glazing sector, where your expertise as a Quality Control & Operational Improvement Manager will be pivotal in driving efficiency and quality. With a strong commitment to employee development and a culture that embraces continuous improvement, you'll have the opportunity to make a significant impact while enjoying a competitive salary and supportive leadership. This role not only offers a chance to enhance operational processes but also to contribute to a company renowned for its craftsmanship and customer satisfaction.
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    Contact Detail:

    Chase Taylor Recruitment Ltd Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Quality Control & Operational Improvement Manager

    Tip Number 1

    Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

    Tip Number 2

    Prepare for interviews by researching the company and its products. Understand their quality control processes and operational improvements. This will help you showcase how your experience aligns with their needs.

    Tip Number 3

    Practice your answers to common interview questions, especially those related to quality management and operational efficiency. We recommend doing mock interviews with friends or using online resources to boost your confidence.

    Tip Number 4

    Apply through our website for a smoother process! It shows you're genuinely interested in the role and makes it easier for us to track your application. Plus, we love seeing candidates who take that extra step!

    We think you need these skills to ace Quality Control & Operational Improvement Manager

    Quality Control Systems
    Root Cause Analysis
    Lean Manufacturing Principles
    Continuous Improvement Initiatives
    Data-Led Decision Making
    KPI Reporting
    Collaboration Skills
    Coaching and Mentoring
    Operational Efficiency
    Process Improvement
    Communication Skills
    Customer Service Orientation
    Problem-Solving Skills
    Attention to Detail

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV speaks directly to the role of Quality Control & Operational Improvement Manager. Highlight your experience in quality systems and operational efficiency, and don’t forget to mention any lean manufacturing or Six Sigma knowledge you have!

    Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've improved processes or quality in previous jobs, and show us your passion for making a difference.

    Showcase Your Achievements: When detailing your experience, focus on achievements rather than just responsibilities. Use numbers and data where possible to demonstrate how you’ve made an impact in past roles—this will really catch our eye!

    Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!

    How to prepare for a job interview at Chase Taylor Recruitment Ltd

    Know Your Quality Control Basics

    Brush up on your knowledge of quality control systems and lean manufacturing principles. Be ready to discuss how you've implemented these in past roles, as this will show your practical understanding and hands-on experience.

    Showcase Your Problem-Solving Skills

    Prepare examples of how you've identified inefficiencies and driven improvements in previous positions. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your impact.

    Understand the Company’s Products

    Familiarise yourself with the company’s window solutions and their reputation in the market. Being able to speak about their products and how you can enhance quality and efficiency will demonstrate your genuine interest in the role.

    Communicate Effectively

    Practice articulating your thoughts clearly and confidently. Since the role involves collaboration with various teams, showcasing your communication skills during the interview will be crucial. Think about how you can influence and engage others in a positive way.

    Quality Control & Operational Improvement Manager
    Chase Taylor Recruitment Ltd

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