At a Glance
- Tasks: Lead quality assurance and drive continuous improvement across the business.
- Company: Join a dynamic company focused on exceptional service and product quality.
- Benefits: Competitive salary, career growth, and a supportive team environment.
- Other info: Opportunity to work with a dedicated team and enhance your career.
- Why this job: Make a real impact by ensuring top-notch quality for customers.
- Qualifications: Experience in quality control and strong leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
We are seeking an experienced and proactive Quality Control Manager to lead their quality assurance function and drive continuous improvement across the business. This is an excellent opportunity to play a pivotal role in ensuring customers receive exceptional service and the highest standards of product quality.
The Role
As Quality Control Manager, you will be responsible for overseeing quality processes across the business, managing customer quality concerns through to resolution, leading a small field-based quality team, and working closely with the factory to identify and prevent recurring issues.
Key Responsibilities
- Act as the main point of contact for customer quality concerns and complaints, ensuring issues are resolved professionally and efficiently.
- Investigate product and installation issues, identifying root causes and implementing effective corrective actions.
- Manage, coach and support a team of two Quality Controllers who travel throughout the UK carrying out inspections and quality assessments.
- Review quality trends and provide regular reports and recommendations to senior management.
- Work closely with factory and production teams to identify opportunities for improvement and prevent quality issues before they occur.
- Develop and maintain quality control procedures and best practices.
- Monitor service standards and ensure customer expectations are consistently exceeded.
Quality Control Manager employer: Chase Taylor Recruitment Ltd
As a Quality Control Manager at our company, you will join a dynamic and supportive work culture that prioritises employee development and continuous improvement. We offer competitive benefits, including professional training opportunities and a collaborative environment where your contributions directly impact customer satisfaction and product excellence. Located in the heart of the UK, our team is dedicated to fostering a workplace that values innovation and quality, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
Chase Taylor Recruitment Ltd Recruitment Team
