At a Glance
- Tasks: Manage key public sector accounts and ensure smooth order fulfilment.
- Company: Specialist supplier of high-quality uPVC window and door systems.
- Benefits: Competitive salary, hybrid working, career progression, and training opportunities.
- Other info: Dynamic role with opportunities for growth in a thriving company.
- Why this job: Join a supportive team and work on impactful government contracts.
- Qualifications: Experience in account management and strong customer service skills.
The predicted salary is between 30000 - 30000 € per year.
A specialist supplier and installer of high-quality uPVC, commercial, and retail window and door systems is seeking an experienced Account Manager with a strong background in government contracts, order processing, and customer service.
The successful candidate will manage key public sector accounts, ensure smooth end-to-end order fulfilment, and maintain strong relationships across multiple stakeholders. This role requires someone confident working within structured procurement environments, capable of managing contract compliance, coordinating internal teams, and ensuring accurate order processing from quotation through to installation and aftercare.
Key Responsibilities
- Manage and develop relationships with government and public sector clients
- Oversee the full order process from enquiry through to completion and invoicing
- Ensure accurate processing of orders, contracts, and documentation
- Act as the main point of contact for allocated accounts
- Coordinate internal teams including sales, production, logistics, and installation
- Ensure compliance with government procurement frameworks and contract requirements
- Handle customer queries, issues, and escalations professionally and promptly
- Monitor contract performance, KPIs, and service levels
- Identify opportunities for account growth and contract extensions
- Maintain accurate CRM records and reporting documentation
- Support tender and bid processes where required
Required Skills & Experience
- Proven experience as an Account Manager or similar role
- Strong background working with government or public sector contracts
- Experience in order processing / contract administration
- Excellent customer service and stakeholder management skills
- Knowledge of construction, fenestration, or building products (uPVC windows/doors preferred)
- Strong organisational and multitasking abilities
- High attention to detail, particularly with documentation and compliance
- Confident communicator with both technical and non-technical stakeholders
- Proficiency in CRM systems and Microsoft Office
Desirable Experience
- Experience in windows, doors, glazing, or construction supply industry
- Familiarity with public procurement frameworks (e.g. CCS, local authority frameworks)
- Experience managing multiple large accounts simultaneously
- Exposure to installation scheduling and project coordination
What’s on Offer
- Salary: £28,000 – £32,000 per annum
- Hybrid working (1 day per week)
- Opportunity to work with established government and commercial contracts
- Career progression within a growing company
- Supportive team environment
- Training and development opportunities
Account Manager in Newport employer: Chase Taylor Recruitment Ltd
Join a dynamic team as an Account Manager where you will play a pivotal role in managing key government contracts within a supportive and collaborative work culture. With a competitive salary, hybrid working options, and ample opportunities for career progression, this company is dedicated to fostering employee growth and ensuring a fulfilling work experience. Benefit from training and development initiatives while contributing to meaningful projects that make a difference in the public sector.
Contact Detail:
Chase Taylor Recruitment Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Newport
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who have experience with government contracts. A friendly chat can lead to valuable insights or even job leads.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Show them you know their work inside out, especially in the public sector. This will help you stand out as a candidate who genuinely cares.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with managing key accounts and ensuring compliance. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Account Manager in Newport
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Manager role. Highlight your experience with government contracts and customer service, as these are key for us. Use specific examples that showcase your skills in managing accounts and processing orders.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you're passionate about this role and how your background fits perfectly with our needs. Mention your familiarity with procurement frameworks and your ability to handle multiple stakeholders.
Showcase Your Achievements:Don’t just list your responsibilities; show us what you’ve achieved in previous roles. Use numbers and specific outcomes to demonstrate your success in managing accounts and improving customer satisfaction. We love seeing results!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us. Plus, it’s super easy!
How to prepare for a job interview at Chase Taylor Recruitment Ltd
✨Know Your Government Contracts
Make sure you brush up on your knowledge of government contracts and procurement frameworks. Familiarise yourself with the specific requirements and compliance issues that come with these contracts, as this will show your potential employer that you understand the landscape you'll be working in.
✨Showcase Your Customer Service Skills
Prepare examples of how you've successfully managed client relationships in the past. Highlight your ability to handle queries and escalations professionally, as well as any instances where you've gone above and beyond to ensure customer satisfaction.
✨Demonstrate Organisational Skills
Since the role involves managing multiple accounts and coordinating various teams, be ready to discuss how you stay organised. Share specific tools or methods you use to keep track of orders, documentation, and deadlines, which will illustrate your attention to detail.
✨Be Ready for Technical Questions
Expect questions related to the construction and fenestration industry, especially regarding uPVC windows and doors. Brush up on relevant terminology and processes, and be prepared to discuss how your technical knowledge can benefit the company and its clients.
