At a Glance
- Tasks: Support account management, procurement, and customer service in a dynamic office environment.
- Company: Established supplier in the fenestration industry with a focus on quality.
- Benefits: Competitive salary, pension scheme, on-site parking, and career development opportunities.
- Other info: Stable business with opportunities for professional growth and development.
- Why this job: Join a growing company and make an impact in the windows and doors sector.
- Qualifications: Experience in administration or customer service; strong organisational and communication skills.
Location: Office-Based
Salary: Competitive Salary DOE + Benefits
The Company: Our client is a well-established supplier within the fenestration industry, specialising in the supply of high-quality uPVC and aluminium windows and doors to commercial, trade, and local authority customers. Due to continued growth, they are looking to recruit an Account & Procurement Coordinator to support the management of a key local authority account while assisting with procurement, order processing, customer service, and administration duties.
The Role: This is a varied office-based role combining account management support, procurement coordination, order processing, and customer service responsibilities. The successful candidate will be responsible for managing day-to-day communication with a local authority client, processing orders accurately, liaising with suppliers, inputting data onto internal systems, and ensuring projects and deliveries run smoothly from order through to completion. This role would suit someone with strong administration and organisational skills, ideally with experience within the windows and doors, construction, or fenestration industry.
Key Responsibilities:
- Managing and supporting a key local authority customer account.
- Processing customer orders accurately and efficiently.
- Inputting and maintaining data across internal systems and databases.
- Liaising with suppliers regarding pricing, availability, and deliveries.
- Assisting with procurement and purchasing activities.
- Coordinating delivery schedules and updating customers on order progress.
- Handling customer enquiries via phone and email in a professional manner.
- Ensuring all documentation and records are maintained accurately.
- Supporting internal departments including sales, operations, and logistics.
- Monitoring stock levels and assisting with supplier coordination where required.
- Resolving customer queries and escalating issues when necessary.
- Maintaining strong working relationships with customers and suppliers.
Requirements:
- Previous experience within an administration, account coordination, procurement, or customer service role.
- Experience within the fenestration, windows and doors, glazing, or construction industry would be advantageous.
- Strong organisational skills and attention to detail.
- Excellent communication and customer service skills.
- Comfortable processing orders and managing large volumes of data.
- Good IT skills including Microsoft Office and internal CRM/order processing systems.
- Ability to work independently and as part of a team.
- Professional and proactive approach to work.
Desirable Experience:
- Experience working with local authority or social housing contracts.
- Knowledge of uPVC and aluminium window and door products.
- Experience using order processing or procurement systems within the construction or manufacturing sector.
Package:
- Competitive salary depending on experience
- Pension scheme
- On-site parking
- Career development opportunities
- Stable and growing business within the fenestration industry
Account Administrator in Crosskeys employer: Chase Taylor Recruitment Ltd
Join a well-established supplier in the fenestration industry, where you will thrive in a supportive office-based environment that values your contributions. With competitive salaries, a pension scheme, and ample career development opportunities, this company fosters a culture of growth and collaboration, ensuring you can build a rewarding career while managing key local authority accounts. Enjoy the stability of a growing business that prioritises employee satisfaction and professional development.
Contact Detail:
Chase Taylor Recruitment Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Account Administrator in Crosskeys
✨Tip Number 1
Network like a pro! Reach out to people in the fenestration industry, especially those who work with windows and doors. Attend local events or join online forums to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their customer base and be ready to discuss how your skills can help manage accounts and streamline procurement processes.
✨Tip Number 3
Showcase your organisational skills! During interviews, share examples of how you've successfully managed multiple tasks or projects. This will demonstrate your ability to handle the varied responsibilities of the Account Administrator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Account Administrator in Crosskeys
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Administrator role. Highlight your experience in administration, procurement, and customer service, especially if you've worked in the fenestration or construction industry. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that relate to managing accounts and processing orders. We love seeing enthusiasm and a personal touch!
Show Off Your Organisational Skills:In your application, emphasise your organisational skills and attention to detail. This role involves managing data and coordinating deliveries, so let us know how you keep things running smoothly. We appreciate candidates who can juggle multiple tasks effectively!
Apply Through Our Website:We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Chase Taylor Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on the fenestration industry, especially uPVC and aluminium windows and doors. Familiarise yourself with common terms and processes related to procurement and order processing, as this will show your potential employer that you're genuinely interested and knowledgeable about the role.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and ensured everything ran smoothly, especially in a customer service context.
✨Practice Your Communication
As you'll be liaising with customers and suppliers, practice articulating your thoughts clearly and professionally. Consider role-playing common scenarios, like handling customer enquiries or discussing order details, to build your confidence and ensure you come across as approachable and competent.
✨Be Proactive and Professional
Demonstrate your proactive approach by preparing questions for the interviewer about the company and the role. This shows that you're not just interested in the job but also in how you can contribute to their success. A professional attitude goes a long way, so remember to dress appropriately and maintain a positive demeanour throughout the interview.
