Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support daily operations and ensure excellent patient care in a dynamic GP practice.
- Company: Friendly and forward-thinking GP practice with a Good CQC rating.
- Benefits: Competitive salary, supportive team, and opportunities for professional development.
- Why this job: Make a real impact on patient care and staff wellbeing in healthcare.
- Qualifications: Experience in operations or deputy management with strong organisational skills.
- Other info: Join a well-established practice and grow your career in healthcare.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
Operations Manager – GP Surgery
Full-Time | £30,000 per annum
CQC Rating: Good
Are you an experienced administrator or deputy manager looking to take the next step in healthcare operations? We are seeking a proactive and highly organised Operations Manager to support the smooth, efficient, and profitable running of our friendly and forward-thinking GP practice in Oldbury.
About the Role:
You'll work closely with the Practice Manager and GP Partners to maintain high standards, ensuring excellent patient care and staff satisfaction. This role is ideal for someone with strong leadership and administrative skills, who thrives in a dynamic environment and enjoys working collaboratively with clinical and non-clinical teams.
Key Responsibilities:
- Assist the Practice Manager in day-to-day operations
- Oversee and support admin and clinical teams, including HR, recruitment, rotas, and training
- Monitor and ensure performance targets are met and workflows remain up to date
- Manage claims, patient communications, incoming emails, and complaints
- Organise and contribute to staff and partner meetings
- Maintain and update the practice website and ensure communication channels are clear and consistent
- Ensure compliance with Health & Safety regulations and CQC standards
- Assist with financial administration and practice policies
- Liaise with patients, staff, and external healthcare professionals
What We're Looking For:
- Previous experience in a similar operations or deputy practice manager role
- Excellent organisational, administrative, and communication skills
- Strong IT proficiency and a proactive, problem-solving approach
- A team player with a commitment to patient-focused care and staff wellbeing
What We Offer:
- Competitive salary of £30,000 per annum
- Supportive, experienced team at a well-established practice
- A chance to contribute to the ongoing success of a practice rated Good by the CQC
- Opportunities for professional development and growth
Ready for a new challenge? Apply now and Rob will be in touch!
#INDOTR2022
Operations Manager employer: Chase Medical
Contact Detail:
Chase Medical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who know the ins and outs of GP practices. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the practice thoroughly. Know their CQC rating and any recent news. This shows you're genuinely interested and ready to contribute to their success right from day one.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've successfully managed teams or improved processes in previous roles. We want to see how you can bring that proactive approach to our practice!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives us a chance to see your enthusiasm for joining our friendly team at the GP surgery.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations Manager role. Highlight your leadership and administrative experience, as well as any relevant achievements in healthcare operations.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our GP practice. Share specific examples of how you've successfully managed teams or improved processes in previous roles.
Showcase Your Communication Skills: Since communication is key in this role, make sure your application is clear and concise. Use professional language but let your personality shine through. We want to see the real you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Chase Medical
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of an Operations Manager in a GP surgery. Familiarise yourself with the key responsibilities listed in the job description, such as overseeing admin and clinical teams, managing patient communications, and ensuring compliance with CQC standards.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous experience in leadership roles. Think of specific examples where you've successfully managed teams or improved processes. This will demonstrate your capability to support the Practice Manager and work collaboratively with both clinical and non-clinical teams.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the practice's goals, team dynamics, and how they measure success. This shows your genuine interest in the role and helps you assess if the practice is the right fit for you.
✨Practice Makes Perfect
Consider doing a mock interview with a friend or family member. Practising your responses to common interview questions can help you feel more confident and articulate during the actual interview. Focus on your problem-solving approach and how you prioritise patient care and staff wellbeing.