At a Glance
- Tasks: Lead operational management across nine practices, ensuring high standards of patient care.
- Company: A progressive Primary Care Network in Slough with a focus on innovation.
- Benefits: Competitive salary, hybrid working, 25 days annual leave, and leadership opportunities.
- Other info: Join a dynamic team and shape the future of healthcare services.
- Why this job: Make a significant impact on healthcare delivery for 82,000 patients.
- Qualifications: Experienced in primary care operations with strong leadership and communication skills.
The predicted salary is between 65000 - 75000 € per year.
A large and progressive Primary Care Network in Slough is looking to appoint an experienced Operations Director to oversee operational delivery across nine practices supporting approximately 82,000 patients. This is a senior leadership opportunity within a complex and expanding organisation, requiring a strategic and operational leader who can drive performance, ensure compliance, and maintain strong relationships with key stakeholders across the healthcare system. The successful candidate will act as the main point of contact between the ICB and the PCN Directors, playing a key role in service delivery, governance, and operational performance across the network.
The Role
- You will be responsible for overseeing operational services across the PCN, ensuring high standards of performance, compliance, and patient care delivery across all sites.
Key Responsibilities
- Lead operational management across multiple practices within the PCN
- Oversee delivery of enhanced services and out-of-hours operations
- Ensure full CQC compliance and strong governance processes across the network
- Act as the key liaison between the ICB and PCN Directors
- Support service development, performance improvement, and operational strategy
- Work closely with clinical and non-clinical leadership teams across all practices
- Monitor operational performance and support effective resource planning
- Drive consistency, collaboration, and high standards across all sites
About You
- Experienced senior operational leader within primary care or PCN settings
- Strong understanding of PCN operations, enhanced services, and NHS structures
- Excellent knowledge of CQC and regulatory requirements
- Confident managing relationships with external stakeholders including ICBs
- Experienced overseeing multi-site operations within complex healthcare environments
- Strong leadership, communication, and organisational skills
- Able to balance strategic oversight with hands-on operational management
The Offer
- Full-time position, Monday to Friday
- Hybrid working available with minimum 3 days on-site
- 25 days annual leave + bank holidays
- Senior leadership opportunity within a large and growing PCN
- Chance to play a key role in shaping operational strategy and service delivery across nine practices
This is an excellent opportunity for an experienced operational leader to join a forward-thinking Primary Care Network and make a significant impact across a large patient population.
Operations Director employer: Chase Medical
Join a large and progressive Primary Care Network in Slough, where you will have the opportunity to lead operational management across multiple practices, ensuring high standards of patient care and compliance. With a supportive work culture that values collaboration and innovation, you will benefit from hybrid working arrangements, generous annual leave, and the chance to shape the future of healthcare delivery for approximately 82,000 patients. This role not only offers competitive remuneration but also significant opportunities for professional growth within a dynamic and expanding organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Director
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those involved with Primary Care Networks. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the PCN's current projects and challenges. Show us you’re not just a candidate but someone who understands their needs and can bring solutions to the table.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Operations Director. We want to hear how you can drive performance and ensure compliance across multiple practices.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Operations Director
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Operations Director role. Highlight your leadership experience in primary care and any relevant achievements that showcase your ability to drive performance and compliance.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've successfully managed multi-site operations and built strong relationships with stakeholders.
Showcase Your Understanding of the NHS:Demonstrate your knowledge of PCN operations and CQC requirements in your application. This shows us that you’re not just a great leader, but also someone who understands the complexities of the healthcare system.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process!
How to prepare for a job interview at Chase Medical
✨Know Your Stuff
Make sure you brush up on your knowledge of primary care networks and the specific operations within them. Understand the key responsibilities of the Operations Director role and be ready to discuss how your experience aligns with overseeing multiple practices and ensuring compliance.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership style and how you've successfully managed teams in complex healthcare environments. Be ready to discuss how you've driven performance improvements and maintained strong relationships with stakeholders, especially ICBs.
✨Understand CQC Compliance
Since CQC compliance is crucial for this role, make sure you can talk confidently about regulatory requirements and how you've ensured compliance in previous positions. Bring specific examples of how you've implemented governance processes across multiple sites.
✨Ask Insightful Questions
Interviews are a two-way street, so prepare thoughtful questions about the PCN's operational strategy and future goals. This shows your genuine interest in the role and helps you assess if the organisation aligns with your career aspirations.
