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- Tasks: Lead a team of support workers to deliver high-quality, person-centred care.
- Company: Specialist care provider focused on supporting individuals with complex needs.
- Benefits: Competitive salary, flexible working, ongoing training, and career progression.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Management experience in social care, strong leadership, and knowledge of safeguarding procedures.
- Other info: Supportive team environment with employee wellbeing initiatives.
The predicted salary is between 32000 - 35000 £ per year.
I am currently recruiting on behalf of a specialist care provider that delivers high-quality support and accommodation to individuals aged 16+ with learning disabilities, autism spectrum disorders, mental health conditions, physical disabilities, behaviours that challenge, sensory processing difficulties, and complex care needs. The service also focuses on relapse prevention, personalised risk development, resilience building, and recovery support. This organisation is committed to promoting independence, dignity, and individuality, ensuring every person supported can live a healthy and fulfilling life within their community.
An experienced and compassionate Service Manager is required to lead and oversee support workers delivering care within individuals' own homes. This is a key leadership role focused on maintaining high standards of person-centred care, ensuring compliance, and driving positive outcomes. You will report directly to the Operations Manager/Registered Manager and play a central role in shaping service delivery, team development, and quality assurance.
Key Responsibilities
- Lead, manage, and supervise a team of support workers
- Ensure high-quality, person-centred care delivery
- Develop, review, and update individual care plans
- Conduct and review detailed risk assessments, ensuring DOLS compliance
- Oversee audits and maintain regulatory compliance in line with CQC standards
- Attend care reviews and stakeholder meetings, liaising with families and professionals
- Promote independence, dignity, and individuality
- Conduct supervisions and team meetings to support staff development
- Lead recruitment and ensure safe staffing levels
- Oversee support with personal care, medication administration, and daily living tasks
- Foster positive, professional relationships across the service
- Maintain clear communication with internal teams and external stakeholders
Essential Requirements
- Previous management experience within social care or health services
- Strong leadership and team management skills
- Knowledge of safeguarding procedures and DOLS legislation
- Experience in care planning and risk assessment
- Understanding of CQC regulations and audit processes
- Experience supporting individuals with complex needs
- Positive Behaviour Support (PBS) knowledge
- NAPPI training desirable
- Full UK driving licence
What's on Offer
- Salary £32,000 - £35,000
- Full-time permanent contract
- Flexible working arrangements
- Ongoing training and development
- Career progression opportunities within a growing organisation
- Supportive team environment
- Employee wellbeing support and retail discount benefits
If you're interested in this role then please apply now.
Service Manager in Hastings employer: Chase Medical
Contact Detail:
Chase Medical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager in Hastings
✨Tip Number 1
Network like a pro! Reach out to your connections in the social care sector and let them know you're on the hunt for a Service Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to person-centred care and be ready to discuss how your experience aligns with their mission. This shows you're genuinely interested and committed to making a difference.
✨Tip Number 3
Practice your leadership stories! Be ready to share specific examples of how you've successfully managed teams, handled challenges, and ensured compliance in previous roles. This will help you stand out as a strong candidate for the Service Manager position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Service Manager in Hastings
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Service Manager role. Highlight your previous management experience in social care and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Showcase Your Passion: Let your enthusiasm for supporting individuals with complex needs shine through in your application. Share any personal experiences or motivations that drive you to work in this field. We love seeing candidates who are genuinely passionate about making a difference!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where necessary to make your skills and experiences stand out. We appreciate straightforward communication, so don’t be afraid to show us what you’ve got!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to the right people. Don’t miss out on this opportunity to join our supportive team!
How to prepare for a job interview at Chase Medical
✨Know Your Stuff
Make sure you’re well-versed in the specifics of the role. Familiarise yourself with person-centred care principles, safeguarding procedures, and CQC regulations. This will not only show your expertise but also demonstrate your commitment to high-quality service delivery.
✨Showcase Your Leadership Skills
As a Service Manager, strong leadership is key. Prepare examples from your past experiences where you successfully led a team, managed conflicts, or improved service delivery. Highlight how you foster positive relationships and support staff development.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about situations involving complex needs or challenging behaviours, and be ready to discuss how you would handle them while promoting independence and dignity.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the organisation’s approach to staff training, career progression opportunities, or how they measure success in service delivery. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.