Property Manager

Welcome to Chase Evans, a renowned market‑leading letting agency with a global presence across London, Singapore, and Hong Kong. As part of Lomond, the UK’s leading network of lettings and estate agencies, we operate 12 offices and employ over 145 staff to assist our customers. With extensive industry expertise and local knowledge, we help people find, sell and let their property.

We’re excited to offer you an exciting opportunity to join our dynamic team as a Property Manager.

Responsibilities

• Overseeing the management of properties, administrative tasks, compliance matters, and inquiries.
• Respond to communications from landlords and residents via email and phone, and provide instruction, monitoring, and liaison with regular maintenance contractors.
• Coordinate replacement furniture and fittings when authorised during tenancy, and manage keys, fobs, remotes and permits.
• Carry out property inspections as required and follow up on issues found during inspections.
• Coordinate the deposit release process at the end of a tenancy.
• Build and nurture robust connections with both landlords and tenants.
• Efficiently coordinate property upkeep, repairs and contractor services.
• Oversee and manage deposit negotiations and processes, ensuring strict adherence to company policies and professional standards.

Qualifications

• Previous experience in property management is advantageous but not mandatory.
• Proactive, optimistic attitude with strong interpersonal and communication skills for effective collaboration within a team.
• Ability to efficiently organise and prioritise tasks and responsibilities.
• Problem‑solving capability, meticulous attention to detail, reliability, punctuality and excellent telephone etiquette.
• Computer proficiency and comfort with the software suite necessary for daily tasks.

Benefits and Perks

• Smart spending app providing discounts at over 900 retailers; wellbeing centre with resources for active living, healthy eating, financial and mental well‑being.
• Employee Assistance Programme offering free counselling support sessions.
• Annual leave purchase scheme allowing purchase of up to an extra 5 days of holiday.
• Smart Tech Scheme offering the latest gadgets and appliances.
• Cycle2Work Scheme to reduce our carbon footprint.
• Enhanced family‑friendly leave for maternity, paternity, adoption and IVF.
• Competitive base pay aligned with market value, plus incentivised commission and performance bonuses for most roles.
• Special days and celebrations to recognise length of service.
• Pension pot to support retirement planning.
• Professional development support by funding professional qualifications.
• Company socials to foster team spirit.

We value diversity and inclusion and welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you.