At a Glance
- Tasks: Welcome visitors, manage calls, and handle correspondence in a vibrant office.
- Company: Join Chase Evans, a leading letting agency with a global presence.
- Benefits: Gain valuable experience in a dynamic environment with a supportive team.
- Other info: Temporary position with potential for growth in a diverse workplace.
- Why this job: Kickstart your career in real estate while enhancing your customer service skills.
- Qualifications: Positive attitude, strong communication skills, and a passion for real estate.
The predicted salary is between 22000 - 26000 £ per year.
Welcome to
Chase Evans a renowned market-leading letting agency with a global presence, spanning London, Singapore, and Hong Kong.
As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 12 offices and over 145 staff ready to assist our customers.
With our team's extensive industry expertise and local knowledge, we're here to help people find, sell and let their property.
- Now, we're happy to offer you an exciting opportunity to join our dynamic team as a
- Receptionist in our
Elephant & Castle - London office.
Please note - This is a temporary position being offered as a 2 month Fixed Term Contract.
Let's talk about the role. It involves
- Meet and greet visitors, showing visitors into our meeting rooms & providing them with drinks, clearing the room after the meeting has finished.
- Answer all incoming calls. Direct calls appropriately and take accurate messages.
- Deal with all incoming/outgoing correspondence (post and email).
- Signing in and out keys for visits/ inspections, whilst maintaining the key cupboards and responsible for chasing them up by return.
- General administrative duties, filing, typing of documents etc.
- Ordering and managing stock of stationary
- Supporting top manager when required
We're not just looking for someone who fits our team; we want to be a good fit for you too!
We're looking for individuals with qualities such as
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent spoken and written English
- Flexibility to respond to a variety of different work situations
- Ability to work on your own and as part of a team
- A strong interest within the real estate industry
At Chase Evans, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.
Join us and experience a workplace that truly values you.
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Front of House Receptionist employer: Chase Evans Residential Ltd
Chase Evans Residential Ltd is an excellent employer, offering a dynamic work environment in the heart of Greater London. With a strong emphasis on professional development and employee growth, we provide our team with opportunities to enhance their skills while fostering a collaborative culture that values communication and teamwork. Our commitment to high service standards ensures that you will be part of a dedicated team that makes a meaningful impact in property management.
Contact Details:
Chase Evans Residential Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Receptionist
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Chase Evans Residential Ltd.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Chase Evans Residential Ltd. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Front of House Receptionist
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Chase Evans Residential Ltd.
How to prepare for a job interview at Chase Evans Residential Ltd
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Chase Evans Residential Ltd's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Chase Evans Residential Ltd offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
