Personal Injury Team (PIT) Administrator in Bury
Personal Injury Team (PIT) Administrator

Personal Injury Team (PIT) Administrator in Bury

Bury Full-Time 30000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support our Personal Injury Team by providing excellent client service and administrative support.
  • Company: Join a top independent financial adviser dedicated to making a difference.
  • Benefits: Enjoy 25 days holiday, bonuses, and flexible benefits tailored to you.
  • Other info: Participate in community volunteering and enjoy a vibrant company culture.
  • Why this job: Make a real impact in people's lives while developing your skills in a supportive environment.
  • Qualifications: A-Level or equivalent required; admin experience in financial services preferred.

The predicted salary is between 30000 - 40000 £ per year.

Being one of the country’s top independent financial advisers is no mean feat. But, our independence is key to everything we do. We believe staunchly that the best financial advice for our clients is independent financial advice. We are looking for a PIT (Personal Injury Team) Administrator that wants to play a crucial part in improving people’s lives. We work at pace but as One Team.

The PICOP team provide specialist financial advice to solicitors and clients within the Personal Injury and Court of Protection arena. The key function of the role is to deliver a proactive, efficient support service to the Adviser while providing an excellent service to clients, solicitors, barristers and the Court Funds (within the courts). The role holder will be in frequent communication with clients (their families and legal representatives) who may have sustained severe or life‑changing injuries and must be handled with empathy and patience at all times.

Your Day‑to‑day Role

  • Working closely with the lead Administrator to provide a comprehensive administration service to the team’s unique Personal Injury Trust Service.
  • To liaise with clients, ensuring all relevant Trust documentation is issued correctly.
  • To liaise with third parties (banks, solicitors, benefit agencies), acting as contact for ongoing queries including client support with benefit queries.
  • To produce the relevant paperwork for the client, on behalf of the Adviser.
  • To process Trust and compliance documentation in accordance with the agreed service and quality standards.
  • To incorporate the issuing and chasing payment of invoices.
  • To ensure that the information on the database is accurate and up to date.
  • To act as the point of contact for all new enquiries from clients, solicitors and barristers.
  • To assist with queries from Advisers, clients and solicitors/barristers, taking the appropriate action to ensure the query is dealt with in a timely and effective manner.
  • To proactively deliver technical support and excellent client service in accordance with Personal Injury Trust, FCA, and HMRC regulations, as well as internal policy and procedures and company service standards.

What you will need

  • Qualified to A‑Level standard or equivalent essential.
  • Experience within an administration role, preferably within the Financial Services industry.
  • Good communication skills, both verbal and written, with the ability to instil confidence.
  • Excellent planning and organisational skills, with a proactive approach to the role and management of your individual workload.
  • Excellent attention to detail.

What’s in it for you?

  • Opportunity to earn an annual bonus.
  • 25 days holiday, plus bank holidays.
  • A day off for your birthday.
  • Life assurance – 4 × salary.
  • Comprehensive induction and training programme.
  • Funded exams and paid study leave.
  • A wide range of voluntary flexible benefits to suit your individual needs.
  • The option to buy additional holiday days.
  • Cycle to work Scheme.
  • Two paid volunteering days each year, to support your local community.
  • Employee Assistance Programme with access to a 24/7 helpline.
  • Access to our free mortgage service, through our internal mortgage team.
  • Our Employee Forum and Diversity & Inclusion group.
  • Local and companywide events in support of our company charities.

Personal Injury Team (PIT) Administrator in Bury employer: Chase de Vere Medical

As one of the UK's leading independent financial advisers, we pride ourselves on our commitment to providing exceptional support and service within the Personal Injury sector. Our collaborative work culture fosters a sense of belonging and teamwork, while our comprehensive benefits package, including generous holiday allowances, professional development opportunities, and community engagement initiatives, ensures that our employees feel valued and empowered to grow in their careers. Join us in making a meaningful impact on the lives of those we serve, all while enjoying a supportive and dynamic work environment.
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Contact Detail:

Chase de Vere Medical Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Personal Injury Team (PIT) Administrator in Bury

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your skills align with their mission of providing independent financial advice and improving clients' lives.

✨Tip Number 3

Practice your communication skills! Since you'll be dealing with clients and legal representatives, being able to convey information clearly and empathetically is key. Role-play common scenarios with a friend to build confidence.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our One Team and making a difference in people's lives.

We think you need these skills to ace Personal Injury Team (PIT) Administrator in Bury

Administration Skills
Communication Skills
Empathy
Attention to Detail
Planning and Organisational Skills
Proactive Approach
Client Service
Technical Support
Knowledge of FCA Regulations
Knowledge of HMRC Regulations
Database Management
Problem-Solving Skills
Ability to Handle Sensitive Situations

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Personal Injury Team Administrator role. Highlight any relevant experience in administration, especially within financial services, and showcase your communication skills. We want to see how you can bring your unique flair to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about helping clients with personal injury cases. Share any experiences that demonstrate your empathy and patience, as these qualities are key for us at StudySmarter.

Show Off Your Attention to Detail: In this role, attention to detail is crucial. Make sure your application is free from typos and errors. We appreciate candidates who take the time to ensure their documents are polished and professional, reflecting the high standards we uphold.

Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!

How to prepare for a job interview at Chase de Vere Medical

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Personal Injury Team Administrator. Familiarise yourself with the key functions mentioned in the job description, such as liaising with clients and handling Trust documentation. This will help you demonstrate your knowledge and enthusiasm for the role.

✨Showcase Your Communication Skills

Since this role involves frequent communication with clients and legal representatives, be prepared to discuss your communication style. Think of examples where you've successfully handled sensitive situations with empathy and patience. This will show that you can connect with clients who may be going through tough times.

✨Highlight Your Organisational Skills

The job requires excellent planning and organisational skills. Come prepared with examples of how you've managed your workload effectively in previous roles. Discuss any tools or methods you use to stay organised, as this will reassure them that you can handle the fast-paced environment.

✨Demonstrate Attention to Detail

Attention to detail is crucial in this role, especially when processing compliance documentation. Be ready to share instances where your attention to detail made a difference in your work. You could even mention how you ensure accuracy in your tasks, which will align perfectly with their expectations.

Personal Injury Team (PIT) Administrator in Bury
Chase de Vere Medical
Location: Bury

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