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- Tasks: Answer phones, book patients, manage prescriptions, and handle queries with care.
- Company: Busy GP surgery in Collier Row, North Romford, serving nearly 8000 patients.
- Benefits: Part-time hours with flexible shifts, including evenings.
- Other info: Great opportunity to develop skills in a friendly, community-focused environment.
- Why this job: Join a supportive team and make a real difference in patient care.
- Qualifications: Experience in General Practice and familiarity with Emis Web preferred.
The role is ideal for someone who is reliable, flexible, a team player and loves working with the public. Ideally having worked in General Practice previously. The role is only part-time to include evenings from 2pm. It is also very important that colleague’s annual leave is covered so there may be hours outide normal wokring hours.
Main duties of the job
Main duties are answering the phones, booking in patients, administering repeat prescriptions and dealing with all types of queries etc
Patient care is paramount and the candidate would need to be caring along with efficient. We use Emis Web but the candidate would also need to be confident with Windows.
About us
We are a busy surgery with nearly 8000 patients. We have 2 partners and 5 locum GP’s. We have 9 reception/admin staff. Located in Collier Row, North Romford amongst the shops and cafes
Job responsibilities
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
Person Specification
Experience
- Experience in working with Emis Web clinical system
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GP surgery receptionist/Admin employer: Chase Cross Medical Centre
Contact Detail:
Chase Cross Medical Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GP surgery receptionist/Admin
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on the surgery. Familiarise yourself with their services and values. This will help you show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to patient care and teamwork. Think about examples from your past experiences that highlight your reliability and flexibility, especially in a busy environment.
✨Tip Number 3
Show off your tech skills! Since they use Emis Web, if you have experience with it, mention it during the interview. If not, express your willingness to learn quickly and confidently navigate Windows, as this will be crucial for the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great way to reiterate your enthusiasm for the position!
We think you need these skills to ace GP surgery receptionist/Admin
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for working with the public and being part of a team.
Tailor Your Experience: Make sure to highlight any relevant experience you have in General Practice or similar roles. We love seeing how your past experiences can contribute to our busy surgery and help us provide excellent patient care.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure to outline your skills and experiences without unnecessary fluff. Remember, we’re looking for efficiency!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Chase Cross Medical Centre
✨Know Your Stuff
Make sure you brush up on your knowledge of Emis Web and any relevant experience in General Practice. Being able to confidently discuss how you've used similar systems or handled patient queries will show that you're ready for the role.
✨Show Your Caring Side
Since patient care is paramount, think of examples from your past where you went above and beyond for a patient or customer. This will demonstrate your caring nature and commitment to providing excellent service.
✨Flexibility is Key
Be prepared to discuss your availability, especially for those evening shifts and covering for colleagues. Highlighting your flexibility and willingness to adapt will make you stand out as a reliable team player.
✨Practice Makes Perfect
Consider doing a mock interview with a friend or family member. Practising common questions related to admin tasks and patient interaction can help you feel more confident and articulate during the actual interview.