Chestertons Estate Agency
Senior Property Services Consultant
Location: Euston / Hybrid
Hours: Monday to Friday, 08:30 – 18:00
Salary: £35,000+ commission
We are currently looking for an outgoing and enthusiastic individual to join our property services team. Based at our Euston Head Office, our Property Service Consultants are responsible for driving new business as well as managing and maintaining relationships with our existing clients and customers. This job is suitable for anyone looking to embark on a career in estate agency, just not in a front‑office Sales or Lettings capacity.
Purpose of the Role
Drive volume: convert inbound enquiries and cold database leads into Front Office opportunities across sales and lettings.
Key Responsibilities
- Execute high‑volume dialing and multichannel outreach campaigns.
- Book Market Appraisals and ensure a seamless handoff to Front Office.
- Maintain disciplined activity metrics and CRM accuracy.
Core KPIs
- Market Appraisals Booked
- Market Appraisal‑to‑Instruction conversion rate
- Revenue from opportunities generated
- Cancellation / conversion rates
- Activity outputs (calls, emails, SMS, WhatsApp)
Commission Framework (Guide)
Market Appraisal target attainment
About The Company
Chestertons is a London‑based estate agency with over 30 branches across the capital.
Benefits
- Employee assistance programme
- Competitive holiday allowance + public holidays
- Charity matching and payroll giving
- Contribution towards eye care tests
- Annual flu vaccination vouchers
- Birthday leave
- Health cash plan plus a range of other benefits linked to specific job grades
We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.
Senior Property Services Consultant employer: Chase Buchanan Group
Chase Buchanan Group is an excellent employer, offering a supportive work culture that values teamwork and attention to detail. With competitive benefits such as an employee assistance program and generous holiday allowance, employees are encouraged to grow and thrive in their roles. This hybrid position not only provides flexibility but also the opportunity to be part of a dynamic lettings finance team in a vibrant location.
