Senior Office Coordinator - Lettings
Location: Battersea Park
Hours: The working day will be either 8:30am–5:00pm or 9:30am–6:00pm, inclusive of a one-hour unpaid break, resulting in 7.5 paid hours per day (37.5 hours per week)
Salary: £27,000 - £30,000 + commission
Overview of Key Duties
Administrative Support
- Document Management: Handle documentation related to property sales, including listings and pre offer information.
- Data Entry: Update and maintain databases with property details, client information, and transaction records.
- Scheduling: Coordinate client appointments, property viewings, and manage the office calendar.
- Correspondence: Manage communications, including emails, phone calls, and mail, ensuring timely responses.
Customer Service
- Client Interaction: Greet clients, address inquiries, and provide detailed information about properties and services.
- Problem Resolution: Resolve client issues or complaints promptly and professionally, maintaining high satisfaction levels.
Sales Support
- Property Listings: Assist in preparing and updating property listings, ensuring accuracy both online and in-office.
- Promotional Activities: Support marketing efforts, including preparing promotional materials and organizing local events.
- Reporting: Generate and distribute sales performance reports to the management team.
Operational Tasks
- Office Management: Keep the office organized, stocked with supplies, and ensure a professional environment.
- Coordination: Serve as a liaison between the sales team and other departments, fostering effective communication and collaboration.
- Compliance: Ensure all transactions and activities adhere to relevant regulations and company policies.
Technology and Tools
- CRM Systems: Utilize CRM systems to track client interactions and manage data efficiently.
- Software Proficiency: Use office software (Microsoft Office Suite) and industry-specific tools effectively.
Benefits
- Employee assistance programme
- Competitive holiday allowance + public holidays
- Charity matching and payroll giving
- Contribution towards eye care tests
- Annual flu vaccination vouchers
- Birthday leave
- Health cash plan
- Other additional benefits linked to job grades
We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.
Senior Office Coordinator - Battersea Park employer: Chase Buchanan Group
Chase Buchanan Group is an excellent employer, offering a supportive work culture that values teamwork and attention to detail. With competitive benefits such as an employee assistance program and generous holiday allowance, employees are encouraged to grow and thrive in their roles. This hybrid position not only provides flexibility but also the opportunity to be part of a dynamic lettings finance team in a vibrant location.
