At a Glance
- Tasks: Manage properties, resolve maintenance issues, and deliver exceptional service to clients.
- Company: Chase Buchanan Estate Agents, a vibrant and inclusive workplace.
- Benefits: Competitive salary, generous holiday allowance, and unique perks like birthday leave.
- Other info: Hybrid role with opportunities for personal growth and development.
- Why this job: Join a dynamic team and make a real impact in property management.
- Qualifications: Experience in property management and strong organisational skills.
The predicted salary is between 28000 - 32000 € per year.
Location: Hampton Hill
Hours: 40 hours per week, Monday – Friday (hybrid role once settling period has been passed)
Contract: 1 year fixed term
Salary: £28,000 – £32,000 per annum plus benefits
We are currently recruiting for a Property Manager to join our thriving Property Management Department. The ideal candidate will have previous experience in property management and thrive working under pressure. We are looking for an energetic individual who takes pride in delivering exceptional service levels and enjoys a fast‑paced, high volume environment.
Main Duties
- Embrace the Chase Buchanan brand and core values
- Protect our clients’ assets and work in their best interests
- Retain management on the portfolio
- Prioritise and troubleshoot key maintenance issues (floods, boilers, leaks and appliances)
- Scrutinise quotes on behalf of the client
- Add value when sending an inspection report
- Negotiate deposit deduction in a fair and efficient manner within required timeframes
- Understand the KPI’s required for the role
- Leave notes on RPS and attach documents to the letters folder consistently
- Set and follow up on tasks consistently to support personal management of issues and colleagues in your absence
- Develop understanding of client accounts and statements
- Attend local branch and participate in the morning meeting as per rota and fulfil inspection requirements
- Attend weekly one‑on‑one meetings with senior leadership team
- Understand roles of supporting departments (lettings, compliance, accounts, tenancy progression) and when to contact them
- Support others’ growth and development
- Ensure the current portfolio is fully compliant (e.g., EICR, Gas Safety Certificate)
- Adhere to department standards
- Ensure tenants and landlords are informed about the end of tenancy process
- Provide guidance on deposit dilapidations
Attributes
- Work under pressure and know when to seek support or how to escalate complaints
- Good organisational and time‑management skills
- Seek work where capacity exists
- Self‑awareness of knowledge gaps
- Provide excellent customer service in every interaction with internal colleagues and external clients
- Show high engagement and willingness to learn
Benefits
- Employee assistance programme
- Competitive holiday allowance plus public holidays
- Charity matching and payroll giving
- Contribution towards eye care tests
- Annual flu vaccination vouchers
- Birthday leave
- Health cash plan plus a range of other additional benefits linked to specific job grades
We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.
Property Manager - Fixed Term employer: Chase Buchanan Group
Chase Buchanan Estate Agents is an excellent employer, offering a vibrant work culture that prioritises exceptional service and employee growth. Located in Hampton Hill, the company provides a supportive environment with a range of benefits including competitive holiday allowances, health cash plans, and opportunities for professional development, making it an ideal place for those seeking a rewarding career in property management.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager - Fixed Term
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Familiarise yourself with Chase Buchanan's brand and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they're about.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to handling pressure and customer service. We all know that property management can be hectic, so showing you can keep your cool under stress is key!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the team at Chase Buchanan.
We think you need these skills to ace Property Manager - Fixed Term
Some tips for your application 🫡
Show Your Experience:Make sure to highlight your previous experience in property management. We want to see how you've thrived under pressure and delivered exceptional service in fast-paced environments.
Embrace Our Values:Familiarise yourself with the Chase Buchanan brand and core values. In your application, reflect how you align with these values and how you can protect our clients’ assets while adding value to their experience.
Be Organised:Demonstrate your organisational and time-management skills in your written application. We love candidates who can juggle multiple tasks and know when to seek support or escalate issues.
Apply Through Our Website:We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Chase Buchanan Group
✨Know the Company Inside Out
Before your interview, take some time to research Chase Buchanan Estate Agents. Understand their brand values and what sets them apart in the property management sector. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Problem-Solving Skills
As a Property Manager, you'll need to handle various maintenance issues and client concerns. Prepare examples from your past experience where you've successfully resolved similar challenges. This will demonstrate your ability to thrive under pressure and your commitment to exceptional service.
✨Be Ready to Discuss KPIs
Familiarise yourself with key performance indicators relevant to property management. Be prepared to discuss how you’ve met or exceeded these in previous roles. This shows that you understand the metrics that matter and are ready to contribute to the team's success.
✨Engage with Questions
At the end of the interview, don’t shy away from asking insightful questions. Inquire about the team dynamics, the support available for professional development, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
