At a Glance
- Tasks: Manage properties, resolve maintenance issues, and deliver exceptional service to clients.
- Company: Join Campions, a fast-growing estate agency group in the UK.
- Benefits: Enjoy competitive salary, generous holiday allowance, and unique perks like birthday leave.
- Other info: Diverse and inclusive workplace with excellent growth opportunities.
- Why this job: Be part of a dynamic team and make a real impact in property management.
- Qualifications: Previous property management experience and strong organisational skills required.
The predicted salary is between 32000 - 35000 £ per year.
We are currently recruiting for a Property Manager to join our thriving Property Management Department. The ideal candidate will have previous experience in property management and thrive working under pressure. We are looking for an energetic individual who takes pride in delivering exceptional service levels and enjoys a fast-paced, high volume environment.
Responsibilities
- Embrace the Chase Buchanan brand and core values
- Protect our Clients Asset and work in their best interests
- Retain Management on the Portfolio
- Prioritise and troubleshoot key maintenance issues (floods, boilers, leaks and appliances)
- Scrutinise quotes on behalf of the client
- Understand how to add value when sending an inspection report
- Negotiate deposit deduction in a fair and efficient manner, within required timeframes
- Understand KPIs required for role
- Leave notes on RPS and attach documents to letters folders consistently
- Set and follow up on tasks consistently to assist with personal management of issues, and support colleagues in your absence
- Develop understanding of client accounts and statements
- Attend Local branch and participate in their morning meeting as per rota and fulfil inspection requirements
- Attend weekly 1:1 meetings with Senior leadership team
- Understand roles of supporting departments including lettings, compliance, accounts and tenancy progression and when to contact them
- Support others growth and development
- Ensure current portfolio is fully compliant, e.g., EICR, Gas Safety Certificate
- Adhere to department standards
- Ensure that both Tenants and Landlords have been informed about the end of Tenancy process
- Provide guidance on the process of deposit dilapidations
Attributes
- Can work under pressure – understand where to seek support and how to escalate complaints
- Good organisational and time management skills
- Seek work where capacity exists
- Self-awareness of knowledge gaps
- Provide excellent customer service in every interaction with internal colleagues and external clients
- Show high engagement and willingness to learn
About The Company
Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year.
Benefits
- Employee assistance programme
- Competitive holiday allowance + public holidays
- Charity matching and payroll giving
- Contribution towards eye care tests
- Annual flu vaccination vouchers
- Birthday leave
- Health cash plan plus a range of other additional benefits that are linked to specific job grades
We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.
Property Manager - Chase Buchanan employer: Chase Buchanan Group
Chase Buchanan Group is an excellent employer, offering a supportive work culture that values teamwork and attention to detail. With competitive benefits such as an employee assistance program and generous holiday allowance, employees are encouraged to grow and thrive in their roles. This hybrid position not only provides flexibility but also the opportunity to be part of a dynamic lettings finance team in a vibrant location.
