At a Glance
- Tasks: Support property sales with admin tasks, client interactions, and office management.
- Company: Join Chestertons, a respected London estate agency with over 200 years of experience.
- Benefits: Enjoy competitive salary, holiday allowance, health plans, and unique perks like birthday leave.
- Other info: Diverse and inclusive workplace welcoming applications from all backgrounds.
- Why this job: Be part of a dynamic team and make a real impact in the property market.
- Qualifications: Strong organisational skills and a passion for customer service.
The predicted salary is between 26500 - 27500 £ per year.
Location: Marylebone
Hours: Office based Monday to Friday with 1 day working from home once settled.
Salary: £26,500 - £27,500 + Bonus
Overview of Key Duties
- Administrative Support
- Document Management: Handle documentation related to property sales, including listings and pre-offer information.
- Data Entry: Update and maintain databases with property details, client information, and transaction records.
- Scheduling: Coordinate client appointments, property viewings, and manage the office calendar.
- Correspondence: Manage communications, including emails, phone calls, and mail, ensuring timely responses.
- Customer Service
- Client Interaction: Greet clients, address inquiries, and provide detailed information about properties and services.
- Problem Resolution: Resolve client issues or complaints promptly and professionally, maintaining high satisfaction levels.
- Sales Support
- Property Listings: Assist in preparing and updating property listings, ensuring accuracy both online and in-office.
- Promotional Activities: Support marketing efforts, including preparing promotional materials and organising local events.
- Reporting: Generate and distribute sales performance reports to the management team.
- Operational Tasks
- Office Management: Keep the office organised, stocked with supplies, and ensure a professional environment.
- Reception cover: Meeting and greeting customers and clients.
- Coordination: Serve as a liaison between the sales team and other departments, fostering effective communication and collaboration.
- Compliance: Ensure all transactions and activities adhere to relevant regulations and company policies.
- Technology and Tools
- CRM Systems: Utilise CRM systems to track client interactions and manage data efficiently.
- Software Proficiency: Use office software (e.g., Microsoft Office Suite) and industry-specific tools effectively.
About The Company
Chestertons: Established for over 200 years, Chestertons is a successful London-based estate agency with over 30 branches across the capital. We are a highly-respected authority on London property and take pride in our reputation as an innovative and dynamic business.
Campions: Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year.
Benefits
Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades.
Equal Opportunities Statement
We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.
Office Coordinator - Lettings Marylebone employer: Chase Buchanan Group
Chestertons is an exceptional employer, offering a vibrant work culture in the heart of Marylebone, where employees are valued and supported in their professional growth. With competitive benefits such as an employee assistance programme, generous holiday allowance, and unique perks like birthday leave, we foster an inclusive environment that encourages collaboration and innovation. Join us to be part of a dynamic team dedicated to excellence in the property industry.
StudySmarter Expert Advice🤫
We think this is how you could land Office Coordinator - Lettings Marylebone
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for an Office Coordinator role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Get social! Use platforms like LinkedIn to connect with industry professionals and follow companies you're interested in, like Chestertons. Engage with their posts and share your insights to get noticed.
✨Tip Number 3
Prepare for interviews by practising common questions related to administrative support and customer service. We recommend doing mock interviews with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at Campions.
We think you need these skills to ace Office Coordinator - Lettings Marylebone
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Office Coordinator role. Highlight relevant experience in administrative support, customer service, and any tech skills you have with CRM systems or office software.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for property management and how your skills align with our values at Chestertons. Keep it friendly and professional!
Showcase Your Communication Skills:Since this role involves a lot of client interaction, make sure to demonstrate your excellent communication skills in your application. Whether it's through your writing style or examples of past experiences, let us see how you connect with people.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Chase Buchanan Group
✨Know Your Stuff
Familiarise yourself with Chestertons and its history, especially their approach to lettings. Understand the key duties of the Office Coordinator role, like document management and client interaction, so you can speak confidently about how your skills align.
✨Showcase Your Customer Service Skills
Prepare examples of how you've handled client inquiries or resolved issues in the past. This role is all about client interaction, so demonstrating your ability to maintain high satisfaction levels will impress the interviewers.
✨Be Organised and Proactive
Since scheduling and office management are crucial, come prepared with a plan on how you would keep the office organised and manage the calendar. Share any tools or methods you’ve used in the past to stay on top of tasks.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, company culture, and how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
