At a Glance
- Tasks: Manage properties, troubleshoot maintenance issues, and deliver exceptional service to clients.
- Company: Join Chase Buchanan Estate Agents, a thriving and inclusive workplace.
- Benefits: Enjoy competitive salary, generous holiday allowance, and unique perks like birthday leave.
- Other info: Hybrid role after settling period with excellent growth opportunities.
- Why this job: Be part of a dynamic team and make a real impact in property management.
- Qualifications: Previous property management experience and strong organisational skills required.
The predicted salary is between 28000 - 32000 £ per year.
We are currently recruiting for a Property Manager to join our thriving Property Management Department. The ideal candidate will have previous experience in property management and thrive working under pressure. We are looking for an energetic individual who takes pride in delivering exceptional service levels and enjoys a fast‑paced, high volume environment.
Main Duties
- Embrace the Chase Buchanan brand and core values
- Protect our clients’ assets and work in their best interests
- Retain management on the portfolio
- Prioritise and troubleshoot key maintenance issues (floods, boilers, leaks and appliances)
- Scrutinise quotes on behalf of the client
- Add value when sending an inspection report
- Negotiate deposit deduction in a fair and efficient manner within required timeframes
- Understand the KPI’s required for the role
- Leave notes on RPS and attach documents to the letters folder consistently
- Set and follow up on tasks consistently to support personal management of issues and colleagues in your absence
- Develop understanding of client accounts and statements
- Attend local branch and participate in the morning meeting as per rota and fulfil inspection requirements
- Attend weekly one‑on‑one meetings with senior leadership team
- Understand roles of supporting departments (lettings, compliance, accounts, tenancy progression) and when to contact them
- Support others’ growth and development
- Ensure the current portfolio is fully compliant (e.g., EICR, Gas Safety Certificate)
- Adhere to department standards
- Ensure tenants and landlords are informed about the end of tenancy process
- Provide guidance on deposit dilapidations
Attributes
- Work under pressure and know when to seek support or how to escalate complaints
- Good organisational and time‑management skills
- Seek work where capacity exists
- Self‑awareness of knowledge gaps
- Provide excellent customer service in every interaction with internal colleagues and external clients
- Show high engagement and willingness to learn
Benefits
- Employee assistance programme
- Competitive holiday allowance plus public holidays
- Charity matching and payroll giving
- Contribution towards eye care tests
- Annual flu vaccination vouchers
- Birthday leave
- Health cash plan plus a range of other additional benefits linked to specific job grades
We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.
Property Manager - Fixed Term in London employer: Chase Buchanan Group
Chase Buchanan Estate Agents is an exceptional employer located in Hampton Hill, offering a vibrant work culture that prioritises employee growth and development. With a strong commitment to diversity and inclusion, we provide a supportive environment where team members can thrive, alongside competitive benefits such as an employee assistance programme, generous holiday allowance, and unique perks like birthday leave. Join us to be part of a dynamic team dedicated to delivering outstanding service while enjoying a balanced work-life through our hybrid working model.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager - Fixed Term in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field. Attend local events or join online groups where you can meet people who might know about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to property management and think about how your experience aligns with their needs. This will help you stand out as someone who truly gets what they’re all about.
✨Tip Number 3
Practice your responses to common interview questions. Think about scenarios from your past experiences that showcase your problem-solving skills, especially under pressure. We want you to shine when discussing how you handle maintenance issues or client interactions!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us. Let’s get you on board!
We think you need these skills to ace Property Manager - Fixed Term in London
Some tips for your application 🫡
Show Your Experience:Make sure to highlight your previous experience in property management. We want to see how you've thrived under pressure and delivered exceptional service in fast-paced environments.
Embrace Our Values:Take a moment to understand the Chase Buchanan brand and core values. Reflect this understanding in your application to show us you're a great fit for our team.
Be Organised:Demonstrate your organisational skills in your application. Mention how you manage tasks and prioritise issues, as this is key to succeeding in the Property Manager role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Chase Buchanan Group
✨Know Your Property Management Stuff
Make sure you brush up on your property management knowledge before the interview. Familiarise yourself with key maintenance issues like floods and leaks, as well as the importance of compliance. This will show that you're not just a candidate, but someone who understands the ins and outs of the role.
✨Show Off Your Organisational Skills
Since this role requires excellent organisational and time-management skills, be ready to share examples from your past experiences. Think about times when you successfully managed multiple tasks or resolved issues under pressure. This will demonstrate your ability to thrive in a fast-paced environment.
✨Embrace the Brand Values
Chase Buchanan has a strong brand identity, so make sure you understand their core values. During the interview, express how you align with these values and how you can contribute to maintaining their reputation for exceptional service. This will help you stand out as a candidate who truly fits the company culture.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the team. Ask about the challenges they face in property management or how they measure success. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
