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- Tasks: Manage customer accounts and support debt recovery in a fast-paced environment.
- Company: Join a successful, forward-thinking manufacturing business with a collaborative culture.
- Benefits: Enjoy flexible hybrid working, 25 days leave, private healthcare, and training opportunities.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by minimising financial risk and supporting debt recovery efforts.
- Qualifications: Experience in credit control or legal collections and strong communication skills required.
Chase & Holland are thrilled to be working with a successful, forward-thinking manufacturing business to recruit a proactive and detail-oriented Credit Control - Legal Coordinator to join their team. This is a fantastic opportunity for someone with experience in credit control, debt recovery or legal collections who enjoys working in a fast-paced and collaborative environment.
This is a pivotal role in supporting debt recovery activities, managing legal accounts and helping to minimise financial risk across the business. Working as part of a supportive credit control team, you will liaise with customers, legal providers and internal stakeholders to ensure accounts are managed effectively and professionally.
Benefits:
- Flexible Hybrid Working
- 25 days annual leave plus bank holidays
- Private healthcare
- Discount scheme including gym memberships
- Fantastic training and development
Credit Control - Legal Coordinator Responsibilities:
- Manage customer accounts and support debt recovery activities
- Work to reduce aged debt and minimise potential financial losses through effective collection
- Resolve customer queries and disputes efficiently, ensuring a positive and professional outcome
- Keep credit control systems and account records accurate and fully updated
- Liaise with internal departments and external stakeholders to support the smooth management of legal and credit matters
- Provide updates and reporting on collection activity and legal account progress
- Process customer payments and complete associated administrative tasks relating to legal accounts
- Handle insolvency, administration, liquidation and receivership cases
- Review customer accounts and assess whether cases are suitable for legal escalation
- Carry out credit checks and assess appropriate credit limits for prospective customers
- Ensure all activities are completed in line with company policies, procedures, and compliance
- Identify recurring issues and support improvements to prevent future problems
- Support the wider finance function with additional ad-hoc duties when needed
Required Skills & Experience:
- Previous experience within credit control, debt recovery, legal collections or accounts administration
- Strong communication and a confident, professional approach when dealing with customers and stakeholders
- The ability to manage workloads independently and use initiative
- A positive, personable and team-oriented attitude
- The ability to remain motivated and focused in a busy environment
- Experience handling sensitive or complex account matters would be advantageous
If you are interested in finding out about this exciting Credit Control - Legal Coordinator opportunity, please click ‘apply now’.
Credit Controller (Legal Coordinator) in Dinnington employer: Chase and Holland
Contact Detail:
Chase and Holland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller (Legal Coordinator) in Dinnington
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and legal sectors. You never know who might have a lead on that perfect Credit Controller role. Plus, personal recommendations can really make you stand out!
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control and debt recovery. We suggest using the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you showcase your experience effectively!
✨Tip Number 3
Don’t forget to research the company! Understanding their values and culture can give you an edge during interviews. It shows you're genuinely interested and helps you tailor your responses to fit their environment.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes speed up the process. Plus, it’s a great way to show your enthusiasm for the role!
We think you need these skills to ace Credit Controller (Legal Coordinator) in Dinnington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your experience in credit control, debt recovery, or legal collections. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've successfully managed customer accounts or resolved disputes in the past.
Showcase Your Communication Skills: Since this role involves liaising with customers and stakeholders, make sure to demonstrate your strong communication skills in your application. We love candidates who can convey professionalism and confidence!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Chase and Holland
✨Know Your Numbers
Brush up on your credit control metrics and debt recovery statistics. Being able to discuss specific figures or improvements you've made in previous roles will show that you understand the financial landscape and can contribute effectively.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, like resolving customer disputes or managing sensitive accounts. Think of examples from your past experience where you successfully navigated similar challenges and be ready to share those stories.
✨Showcase Your Communication Skills
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly and confidently. You might want to prepare a few examples of how you've effectively communicated complex information to customers or colleagues in the past.
✨Research the Company Culture
Understanding the company's values and work environment is crucial. Look into their approach to teamwork and collaboration, as well as any recent news or achievements. This will help you tailor your responses and demonstrate that you're a good fit for their team.