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- Tasks: Lead a dynamic Credit Control team to drive performance and improve processes.
- Company: Forward-thinking manufacturing business with a focus on innovation.
- Benefits: Flexible hybrid working, 25 days leave, private healthcare, and training opportunities.
- Other info: Join a supportive team culture with excellent career growth potential.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in credit control and strong team management skills required.
Chase & Holland are proud to be supporting a successful, forward-thinking manufacturing business who are seeking an experienced and motivated Credit Control Team Leader to support the Head of Billing and Credit Control in leading a medium-sized Credit Control team.
This is an excellent opportunity for a proactive professional who thrives in a fast-paced environment and is passionate about driving performance, improving processes, and delivering strong financial results. As Credit Control Team Leader, you will oversee the daily operation of the credit control function, ensuring the team delivers excellent results while maintaining strong customer and stakeholder relationships.
Benefits:
- Flexible Hybrid Working
- 25 days annual leave plus bank holidays
- Private healthcare
- Discount scheme including gym memberships
- Fantastic training and development
Credit Control Team Leader Responsibilities:
- Assist in the day-to-day leadership and coordination of the Credit Control team
- Drive team performance to achieve collection targets and departmental objectives
- Support, coach and develop team members through regular feedback
- Reduce aged debt and financial exposure through effective account management and recovery
- Review customer accounts and assess cases where legal escalation may be appropriate
- Work alongside internal and external parties to support legal recovery processes when required
- Maintain accurate records and ensure all activity is updated correctly within credit control systems
- Build strong working relationships with departments across the business to support efficient issue resolution
- Produce regular updates and reports on collections performance and outstanding debt
- Manage complex or escalated customer queries relating to credit matters
- Work collaboratively with other teams to improve customer outcomes and speed up resolutions
- Contribute to process improvements and operational changes across the Order-to-Cash function
- Assist in preparing management information and reporting packs
- Provide guidance, training and ongoing support to junior team members
Required Skills & Experience:
- Previous experience in a Credit Control Team Leader or Senior Credit Control position
- Strong knowledge of collections, debt management and credit control procedures
- Experience managing and motivating a team within a fast-paced environment
- Excellent communication and stakeholder management skills
- The ability to manage escalated issues professionally and effectively
- Strong analytical and problem-solving skills
- A continuous improvement mindset with the ability to support process change initiatives
If you are interested in finding out about this exciting Credit Control Team Leader opportunity, please click ‘apply now’.
Credit Control Team Leader in Dinnington employer: Chase and Holland
Contact Detail:
Chase and Holland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control Team Leader in Dinnington
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. Attend industry events or webinars, and don’t be shy about letting people know you’re on the lookout for a Credit Control Team Leader role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your experience in credit control. This will help you tailor your answers and show that you’re not just another candidate, but the right fit for their team.
✨Tip Number 3
Practice your pitch! Be ready to discuss your previous achievements in managing teams and improving processes. Use specific examples that highlight your skills in debt management and stakeholder communication. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, applying directly can sometimes give you a better chance of getting noticed. So, get clicking and let’s land that dream job together!
We think you need these skills to ace Credit Control Team Leader in Dinnington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Control Team Leader role. Highlight your experience in credit control, team leadership, and any relevant achievements that showcase your ability to drive performance and improve processes.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with the job description. Don’t forget to mention your experience in managing teams and improving financial results.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects your ability to communicate effectively. Use clear language and structure your application well to demonstrate your stakeholder management skills.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Chase and Holland
✨Know Your Numbers
As a Credit Control Team Leader, you'll need to demonstrate your understanding of collections and debt management. Brush up on key metrics like DSO (Days Sales Outstanding) and aged debt ratios. Be ready to discuss how you've improved these figures in past roles.
✨Showcase Your Leadership Style
Prepare to talk about your experience in leading teams. Think of specific examples where you motivated your team to hit targets or improved processes. Highlight your coaching techniques and how you’ve developed junior members in previous positions.
✨Build Relationships
Strong stakeholder management is crucial in this role. Be prepared to share examples of how you've built relationships across departments. Discuss any collaborative projects that led to improved outcomes, especially in resolving complex customer queries.
✨Emphasise Continuous Improvement
This role requires a mindset focused on process improvement. Come equipped with examples of initiatives you've led or contributed to that enhanced operational efficiency. Show how you approach problem-solving and your ability to adapt to changes in a fast-paced environment.