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- Tasks: Assist customers with orders and ensure smooth service delivery.
- Company: Join a dynamic team in a supportive and flexible environment.
- Benefits: Enjoy hybrid working, competitive salary, and generous holiday allowance.
- Other info: Great opportunity for career growth in a vibrant workplace.
- Why this job: Make a difference by helping customers while developing your skills.
- Qualifications: Fluent in German with strong communication and problem-solving skills.
The predicted salary is between 29000 - 29000 £ per year.
German Speaking Customer Service Representative in Sheffield.
Salary: Up to £29,000 (Hybrid)
Benefits:
- Flexible working hours
- 25 days holiday plus bank holidays
- Hybrid working
- Competitive salary
- Excellent working environment
Responsibilities:
- Receiving customer orders via incoming mail, telephone, and/or electronic contact regarding the organisation's products and/or services.
- Ensuring all orders received are entered into the ERP by order cut-off time.
- Assisting with reviewing and coordinating customer service activities pertaining to shipping, plant schedules, inventory levels, and sales activities by reviewing reports, orders, shipments, and other information as required or directed by management.
- Identifying customer issues that need to be escalated to management in a timely fashion.
- Developing and reviewing correspondence and documentation as appropriate regarding interaction with customers.
Customer Service Representative - German Speaking employer: Chase and Holland
Contact Detail:
Chase and Holland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative - German Speaking
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the customer service field. A personal recommendation can make all the difference when you're trying to land that dream job.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common customer service scenarios and how you’d handle them. This will help you feel more confident and ready to impress the hiring team with your problem-solving skills.
✨Tip Number 3
Show off your language skills! Since this role is for a German-speaking representative, be sure to highlight your fluency during interviews. Maybe even throw in a few phrases to show you’re not just about the basics!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you prepare and stand out. Plus, it’s the best way to ensure your application gets seen by the right people.
We think you need these skills to ace Customer Service Representative - German Speaking
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience, especially in a German-speaking context. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how your background makes you a perfect fit for our team. Keep it friendly and professional, just like us!
Show Off Your Language Skills: Since this role requires German speaking, make sure to mention your language proficiency clearly. If you have any certifications or experiences that demonstrate your skills, include those too – we love seeing that!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Chase and Holland
✨Brush Up on Your German
Since this role requires you to communicate effectively in German, make sure you're comfortable with both written and spoken German. Practise common customer service phrases and scenarios that might come up during the interview.
✨Know the Company Inside Out
Do your homework on the company’s products and services. Understanding what they offer will help you answer questions more confidently and show that you're genuinely interested in the role.
✨Prepare for Common Customer Scenarios
Think about potential customer issues you might encounter in this role. Prepare examples of how you would handle difficult situations or complaints, as this will demonstrate your problem-solving skills and customer-centric approach.
✨Show Off Your Team Spirit
This position involves coordinating with various teams, so be ready to discuss your experience working collaboratively. Share examples of how you've successfully worked with others to achieve a common goal, especially in a customer service context.