At a Glance
- Tasks: Lead a dynamic team in credit control, driving performance and improving processes.
- Company: Fast-growing business in North Lincolnshire with a vibrant finance function.
- Benefits: Competitive salary, bonus, onsite gym, subsidised meals, and study support.
- Other info: Great career growth opportunities and a collaborative team culture.
- Why this job: Make a real impact on cash collection and team development in a supportive environment.
- Qualifications: Experience in credit control leadership, strong analytical and communication skills.
Chase & Holland are excited to be working with a fast-growing business in North Lincolnshire to recruit a Credit Control Manager to lead a team of 4 within a dynamic and evolving finance function. This is an excellent opportunity for an experienced credit professional to join a successful organisation where you can make a real impact on cash collection performance, process improvement, and team development. The successful candidate will take ownership of the credit control function across Contracts, Trade, and Retail customers, ensuring strong financial control whilst maintaining excellent customer relationships.
Package & Benefits:
- Bonus
- Onsite gym
- Subsidised meals from onsite canteens
- Study support where required
- Long-term career development opportunities
- 25 days holiday plus Bank Holidays
Key Responsibilities:
- Lead, motivate and develop the Credit Control team, ensuring delivery against KPIs and service standards
- Drive more proactive collection of overdue debt across Contracts and Trade accounts
- Conduct regular debt reviews, escalating risks where appropriate
- Review and manage credit limits and credit insurance arrangements
- Build strong relationships with customers and internal stakeholders to mitigate financial risk
- Ensure invoices and payment applications are submitted accurately and on time
- Support operational teams regarding approvals to dispatch products
- Manage customer queries through to successful resolution
- Oversee final account reconciliations and retention management
- Ensure customer master data is maintained accurately
- Set objectives, conduct regular 1-1s and performance reviews with the team
- Review and develop controls, processes and procedures
- Producing regular reports on debtor status, cash flow, and team performance
Required Skills & Experience:
- Previous experience within a Credit Control leadership role
- Strong analytical skills with excellent attention to detail
- Excellent organisational and time management skills
- Ability to work independently and collaboratively within a team environment
- Strong communication and stakeholder management skills
- A proactive and professional approach with a commitment to delivering high standards
- Industry experience would be advantageous
If you are looking for a new challenge within a growing business where you can lead from the front and drive performance improvements, we would love to hear from you.
Credit Control Manager employer: Chase and Holland
Join a fast-growing business in North Lincolnshire as a Credit Control Manager, where you will lead a dynamic team and have the opportunity to make a significant impact on cash collection and process improvements. With a supportive work culture that prioritises employee development, you will benefit from a competitive salary, bonus opportunities, onsite gym, subsidised meals, and 25 days of holiday plus bank holidays, all while working in an environment that fosters strong relationships and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Control Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those who might know about opportunities in credit control. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to credit control and think about how you can contribute to their goals. This shows you're genuinely interested and ready to make an impact.
✨Tip Number 3
Practice your answers to common interview questions, but don’t sound rehearsed. We want you to come across as authentic and confident. Use examples from your past experiences to demonstrate your skills in leading teams and improving processes.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit for their credit control team.
We think you need these skills to ace Credit Control Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Control Manager role. Highlight your leadership experience and any specific achievements in credit control that align with the job description. We want to see how you can make an impact!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience with team development and process improvement, and don’t forget to show your enthusiasm for joining our dynamic finance function.
Showcase Your Skills:In your application, be sure to showcase your strong analytical skills and attention to detail. We’re looking for someone who can drive proactive collections and manage customer relationships effectively, so give us examples of how you've done this in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Chase and Holland
✨Know Your Numbers
As a Credit Control Manager, you'll need to demonstrate your analytical skills. Brush up on key financial metrics and be ready to discuss how you've improved cash collection performance in previous roles. Bring specific examples of KPIs you've met or exceeded.
✨Showcase Your Leadership Style
You'll be leading a team, so it's crucial to convey your leadership approach. Think about how you motivate and develop your team members. Prepare to share instances where you've successfully managed performance reviews or resolved conflicts within your team.
✨Build Relationships
Strong communication is key in this role. Be prepared to discuss how you've built relationships with customers and internal stakeholders. Share examples of how these relationships have helped mitigate financial risks or resolve customer queries effectively.
✨Demonstrate Proactivity
The job description highlights the need for a proactive approach. Think of times when you've taken the initiative to improve processes or drive collections. Be ready to explain how your proactive measures led to tangible results in your previous positions.
