At a Glance
- Tasks: Lead a dynamic Credit Control team to drive performance and improve processes.
- Company: Forward-thinking manufacturing business with a focus on innovation.
- Benefits: Flexible hybrid working, 25 days leave, private healthcare, and fantastic training.
- Other info: Join a supportive culture with excellent career growth opportunities.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in credit control and strong team management skills required.
The predicted salary is between 35000 - 35000 £ per year.
Chase & Holland are proud to be supporting a successful, forward-thinking manufacturing business who are seeking an experienced and motivated Credit Control Team Leader to support the Head of Billing and Credit Control in leading a medium-sized Credit Control team. This is an excellent opportunity for a proactive professional who thrives in a fast-paced environment and is passionate about driving performance, improving processes, and delivering strong financial results.
As Credit Control Team Leader, you will oversee the daily operation of the credit control function, ensuring the team delivers excellent results while maintaining strong customer and stakeholder relationships.
Benefits:
- Flexible Hybrid Working
- 25 days annual leave plus bank holidays
- Private healthcare
- Discount scheme including gym memberships
- Fantastic training and development
Credit Control Team Leader Responsibilities:
- Assist in the day-to-day leadership and coordination of the Credit Control team
- Drive team performance to achieve collection targets and departmental objectives
- Support, coach and develop team members through regular feedback
- Reduce aged debt and financial exposure through effective account management and recovery
- Review customer accounts and assess cases where legal escalation may be appropriate
- Work alongside internal and external parties to support legal recovery processes when required
- Maintain accurate records and ensure all activity is updated correctly within credit control systems
- Build strong working relationships with departments across the business to support efficient issue resolution
- Produce regular updates and reports on collections performance and outstanding debt
- Manage complex or escalated customer queries relating to credit matters
- Work collaboratively with other teams to improve customer outcomes and speed up resolutions
- Contribute to process improvements and operational changes across the Order-to-Cash function
- Assist in preparing management information and reporting packs
- Provide guidance, training and ongoing support to junior team members
Required Skills & Experience:
- Previous experience in a Credit Control Team Leader or Senior Credit Control position
- Strong knowledge of collections, debt management and credit control procedures
- Experience managing and motivating a team within a fast-paced environment
- Excellent communication and stakeholder management skills
- The ability to manage escalated issues professionally and effectively
- Strong analytical and problem-solving skills
- A continuous improvement mindset with the ability to support process change initiatives
If you are interested in finding out about this exciting opportunity, please click ‘apply now’.
Credit Control Team Leader in Sheffield employer: Chase and Holland Recruitment Ltd
Chase & Holland is an exceptional employer, offering a dynamic work environment in Dinnington where innovation and performance are at the forefront. With benefits such as flexible hybrid working, private healthcare, and a strong focus on training and development, employees are empowered to grow and excel in their careers. The company fosters a collaborative culture that values teamwork and encourages continuous improvement, making it an ideal place for motivated professionals seeking meaningful and rewarding employment.
Contact Details:
Chase and Holland Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Credit Control Team Leader in Sheffield
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your experience in credit control. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your answers to common interview questions, especially those related to team leadership and performance management. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind.
We think you need these skills to ace Credit Control Team Leader in Sheffield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Control Team Leader role. Highlight your experience in credit control and team leadership, and don’t forget to showcase any achievements that demonstrate your ability to drive performance and improve processes.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills align with the job description. Be sure to mention your experience in managing teams and driving results in a fast-paced environment.
Showcase Your Communication Skills:As a Credit Control Team Leader, strong communication is key. In your application, make sure to highlight your stakeholder management skills and provide examples of how you've effectively resolved escalated issues in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Chase and Holland Recruitment Ltd
✨Know Your Numbers
As a Credit Control Team Leader, you'll need to demonstrate your understanding of collections and debt management. Brush up on key metrics like DSO (Days Sales Outstanding) and aged debt ratios. Being able to discuss these confidently will show that you’re not just familiar with the role but also passionate about driving performance.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team to meet targets or improved processes. This will help you illustrate your ability to support and develop team members, which is crucial for this role.
✨Build Relationships
Since strong stakeholder management is key, be ready to talk about how you've built relationships across departments. Share instances where collaboration led to improved outcomes. This will highlight your communication skills and your ability to resolve issues efficiently.
✨Embrace Continuous Improvement
Demonstrate your continuous improvement mindset by discussing any process changes you've implemented in previous roles. Be specific about the challenges you faced and the results achieved. This will show that you're proactive and committed to enhancing operational efficiency.
