At a Glance
- Tasks: Support customers by processing orders and resolving issues in a dynamic environment.
- Company: Join a global manufacturing leader with a strong focus on customer satisfaction.
- Benefits: Enjoy flexible hours, 25 days holiday, hybrid work, and a competitive salary.
- Other info: Be part of a passionate team in a supportive and successful business.
- Why this job: Make a real difference in customer experiences while growing your career.
- Qualifications: Fluent in German with excellent communication and problem-solving skills.
The predicted salary is between 28500 - 28500 £ per year.
Chase Holland are proud to be working with a global manufacturing and distribution business in the Sheffield area who are currently seeking an enthusiastic and professional Customer Service Representative to join their passionate and dedicated team. This is a fantastic opportunity to join a well established and successful business, contributing towards the overall customer experience by supporting across the customer order process.
Benefits:
- Flexible working hours
- 25 days holiday plus BH
- Hybrid working
- Competitive salary
- Excellent working environment
Customer Service Representative Responsibilities:
- Receiving customer orders via incoming mail, telephone, and/or electronic contact regarding the organisation’s products and/or services
- Working to ensure all orders received are entered into the ERP by order cut-off time
- Assisting with reviewing and coordinating customer service activities pertaining to shipping, plant schedules, inventory levels, and sales activities by reviewing reports, orders, shipments, and other information as required or directed by management
- Identifying customer issues that need to be escalated to management in a timely fashion
- Developing and reviewing correspondence and documentation as appropriate
Contact Details:
Chase and Holland Recruitment Ltd Recruitment Team
We think you need these skills to ace Customer Service Representative - German Speaking
Customer Service Skills
German Language Proficiency
Order Processing
ERP Systems
Communication Skills
Problem-Solving Skills
Attention to Detail
