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- Tasks: Support fundraising efforts and build relationships with incredible supporters.
- Company: Join a compassionate team dedicated to making a difference in families' lives.
- Benefits: Flexible hybrid working, competitive salary, and a chance to make a real impact.
- Why this job: Be part of a mission to support families during their toughest times.
- Qualifications: Experience in customer service, strong admin skills, and excellent communication.
- Other info: Temporary role until March 2028 with opportunities for growth and teamwork.
The predicted salary is between 28800 - 42000 £ per year.
Are you someone who genuinely wants to make a difference? Are you passionate about inspiring people and building relationships, always offering the highest level of supporter care? If so, we have an exciting opportunity to join our team as a Fundraising Administrator and we would love to hear from you!
As a Fundraising Administrator, you will be an integral part of the Income Generation and Engagement team, supporting colleagues from across the organisation. As the first point of contact for CHAS’ incredible supporters, you will build and nurture relationships by providing exceptional stewardship. This is a vital role and requires someone with a great can-do attitude, who is organised and has excellent prioritisation skills. If this sounds like you, please get in touch.
About You
- Experience in an office or customer facing environment
- Ability to work independently within the role, under your own initiative and cooperatively as part of the Supporter Engagement Team
- Excellent administration skills with a sound working knowledge of CRM databases and Microsoft Office packages including Word, Excel, Outlook and Teams
- Exceptional communication skills (both written and verbal)
- Excellent attention to detail and a high level of accuracy
- Knowledge and demonstrable experience of adhering to data handling/GDPR laws and codes of conduct
Further Information and How to Apply
At CHAS, staff and volunteers work together as one team, focused on the common goal of reaching every family in Scotland who needs our support. All CHAS staff will at some point work with or alongside volunteers and will be expected to support volunteers.
At CHAS, our ambition is to reach every family in Scotland who is living with the heart-breaking diagnosis that their child is dying, and offer them our care and support to empower them to make the most of the short time they have together. As a Fundraising Administrator, you will be instrumental in achieving this vision and shaping the future of CHAS.
This role will be based in the Stepps office, with some hybrid working and travel to other CHAS sites as required. Our team typically works up to two days per week from home, with some additional on-site presence during our peak campaign periods (usually 3–4 weeks in spring, August, and over Christmas). Temporary until March 2028. Full time: 35 hours per week. This post is subject to a Level 1 Disclosure. Please note the full title for this role is Supporter Care Coordinator (advertised as Fundraising Administrator as a more recognisable external title). This is a customer service and administration role not a care/nursing role.
Fundraising Administrator in Stepps employer: CHAS
Contact Detail:
CHAS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fundraising Administrator in Stepps
✨Tip Number 1
Network like a pro! Reach out to people in the fundraising sector, attend events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching CHAS and understanding their mission. Show your passion for making a difference and how your skills align with their goals. We want to see that you genuinely care!
✨Tip Number 3
Practice your communication skills! Whether it's through mock interviews or casual chats with friends, being articulate and confident will help you shine during the real deal. Remember, you're showcasing your ability to build relationships!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining our team at CHAS. Don’t miss out on this opportunity!
We think you need these skills to ace Fundraising Administrator in Stepps
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for making a difference shine through. We want to see how you connect with our mission and how you can inspire others in the role of Fundraising Administrator.
Highlight Relevant Experience: Make sure to showcase any experience you've had in customer-facing roles or administration. We’re looking for someone who can hit the ground running, so don’t be shy about sharing your skills with CRM databases and Microsoft Office!
Be Detail-Oriented: Attention to detail is key in this role. As you write your application, double-check for any typos or errors. We appreciate accuracy and want to see that you do too!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team!
How to prepare for a job interview at CHAS
✨Know Your Stuff
Before the interview, make sure you understand CHAS's mission and values. Familiarise yourself with their fundraising initiatives and how they engage with supporters. This will show your genuine interest in making a difference and help you connect with the interviewers.
✨Showcase Your Skills
Prepare examples that highlight your administration skills and experience in customer-facing roles. Be ready to discuss how you've used CRM databases and Microsoft Office tools in previous positions. Specific anecdotes can really make your application stand out!
✨Demonstrate Your Communication Skills
Since this role involves exceptional communication, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member to refine your verbal and written communication skills, ensuring you convey your passion for supporter care.
✨Be Organised and Positive
During the interview, exhibit your organisational skills by discussing how you prioritise tasks and manage your time effectively. A positive attitude is key, so express your enthusiasm for the role and your commitment to supporting families in need. It’s all about showing that can-do spirit!