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For Companies At a Glance
- Tasks: Assist customers, sort donations, and manage stock in a lively charity shop.
- Company: Join CHAS, a charity dedicated to supporting children with life-shortening conditions.
- Benefits: Flexible shifts, full training, and opportunities for personal development through accredited courses.
- Why this job: Make a real difference in your community while gaining valuable experience and meeting new friends.
- Qualifications: No special skills needed; just a positive attitude and willingness to learn.
- Other info: Volunteers must be aged 14 or over.
Job Description
Helping in our shops is a great way to help CHAS and, as well as helping us raise money to fund our vital services, you'll be part of a really great team of volunteers. You'll be meeting new people, using your skills or learning something new, and making sure our customers get a great welcome and all the assistance they need.
It's always great to see our volunteers chatting to customers and telling them about CHAS – and there's so much more to this role too: you could be sorting donations, getting stock ready for the shop floor, wielding a steamer or a duster, processing Gift Aid, operating the till (we will show you how), merchandising and displaying stock – you'll never have a dull moment.
It would be ideal if you could volunteer one shift each week, which is about four hours (but we're also happy to chat about more flexible times). No special skills are needed as we’ll show you what to do and we provide all the training you’ll need. But if you have any experience or particular interest please tell us, it may come in useful. It’s really easy to get your volunteering started.
Why we want you
As a Charity Shop Volunteer, you will play an important role in helping raise vital funds to support children with life-shortening conditions and their families. There's never a dull moment in our shops and in Kinross you'll be working in a busy team, both in the stock room – sorting and preparing stock – and on our shop floors, providing great customer service.
What you will be doing
- Welcoming and assisting customers and serving at them at the till
- Replenishing the stock on the shop floor
- Merchandising and displaying stock
- Accepting, sorting and preparing donations for sale
- Housekeeping on the shop floor and in the stock room
The skills you need
- A real aptitude for team working
- Good communication skills and attention to detail
- A good understanding of what makes excellent customer service
- The ability to represent CHAS enthusiastically and appropriately
What's in it for you
- Getting involved in your local community and making a difference to CHAS families
- Meeting new people
- Making the most of your existing skills or possibly learning some new ones too (maybe adding to your CV)
- Full training and on-going and support. Plus a range of accredited online courses if you're interested in personal development.
Disclaimer
You must be aged 14 or over for this volunteering role.
Charity Shop Volunteer (Kinross) employer: CHAS
Contact Detail:
CHAS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Charity Shop Volunteer (Kinross)
✨Tip Number 1
Show your enthusiasm for the role during any informal chats or interviews. Expressing genuine interest in helping CHAS and supporting families can make a strong impression on the team.
✨Tip Number 2
Familiarise yourself with CHAS and its mission before applying. Understanding their values and services will help you connect better with the team and demonstrate your commitment to their cause.
✨Tip Number 3
Highlight any previous volunteer experience or customer service roles you’ve had, even if they’re not directly related. This shows that you have a foundation of skills that can be beneficial in the shop environment.
✨Tip Number 4
Be open to discussing your availability and flexibility. Showing that you’re willing to adapt your schedule can make you a more attractive candidate for the team.
We think you need these skills to ace Charity Shop Volunteer (Kinross)
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what the Charity Shop Volunteer position entails. Highlight the key responsibilities and skills required, such as teamwork, communication, and customer service.
Tailor Your CV: Make sure your CV reflects any relevant experience or skills that align with the role. Even if you don't have direct experience, emphasise your willingness to learn and any transferable skills you possess.
Write a Personal Statement: Craft a personal statement that showcases your enthusiasm for volunteering with CHAS. Mention why you want to help, how you can contribute to the team, and any specific interests or experiences that relate to the role.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is important in a customer-facing role.
How to prepare for a job interview at CHAS
✨Show Your Enthusiasm for the Cause
Make sure to express your passion for supporting children with life-shortening conditions and their families. Demonstrating a genuine interest in CHAS and its mission will resonate well with the interviewers.
✨Highlight Teamwork Skills
Since this role involves working closely with a team, be prepared to share examples of your previous teamwork experiences. Discuss how you contribute positively to group dynamics and support your colleagues.
✨Emphasise Customer Service Experience
Even if you haven't worked in retail before, think about any experience you've had in customer service. Share specific instances where you provided excellent service or resolved issues, as this is crucial for the role.
✨Be Open About Your Availability
Since the role requires a commitment of about four hours a week, be clear about your availability during the interview. If you have flexibility, mention it, as this can make you a more attractive candidate.