At a Glance
- Tasks: Keep our spaces clean and assist with customer requests to ensure smooth operations.
- Company: Join CH&CO, a company that values individuality and invests in its people.
- Benefits: Enjoy great training, wellbeing support, holiday purchase scheme, and high street discounts.
- Other info: Flexible part-time hours with opportunities for growth and regular social events.
- Why this job: Make a real impact while developing your career in a supportive environment.
- Qualifications: Great communication skills and a passion for delivering top-notch customer care.
The predicted salary is between 12 - 15 £ per hour.
We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at CH&CO on a part time basis, contracted to 25 hours per week. As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities:
- Great operational training and development
- Life assurance scheme
- Personal Development and Training opportunities - We are passionate about our growing team
- A great wellbeing strategy - including access to our Employee Assistance Programme
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Access to some great high street discount vouchers
Here's an idea of what your shift pattern will be:
Mon: Full-time (Days)
Tues: Full-time (Days)
Weds: Full-time (Days)
Thurs: Full-time (Days)
Fri: Full-time (Days)
Sat:
Sun:
Please note: This role is contracted to 41.6 weeks per year
Your key responsibilities will include:
- Assisting in keeping the lobby and other public areas clean and tidy
- Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
- Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
- Responding to customer requests where required
- Running errands
- Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints
Our ideal Porter will:
- Be adaptable and easily embrace changing priorities
- Be a brilliant communicator and easily build relationships
- Have experience delivering high quality customer care
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Kitchen Porter in South Croydon employer: Chartwells
At CH&CO, we pride ourselves on being an exceptional employer that values individuality and invests in the growth of our team members. With a strong focus on employee wellbeing, comprehensive training opportunities, and a vibrant work culture, we ensure that our Kitchen Porters not only contribute to our success but also thrive in their careers. Join us for a rewarding experience where your efforts are recognised and celebrated, all while enjoying great benefits and a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Kitchen Porter in South Croydon
✨Tip Number 1
Get to know the company culture! Before your interview, check out CH&CO's social media and website. Understanding their values and what they celebrate can help you connect during your chat.
✨Tip Number 2
Practice your communication skills! As a Porter, you'll need to build relationships with both customers and staff. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your adaptability! Be ready to share examples of how you've handled changing priorities in past roles. This will demonstrate that you're the perfect fit for a dynamic environment like CH&CO.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the team at CH&CO.
We think you need these skills to ace Kitchen Porter in South Croydon
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We love seeing individuality, so don’t be afraid to express who you are and what makes you unique.
Tailor Your Application:Make sure to tailor your application to the Kitchen Porter role. Highlight any relevant experience you have in customer care or maintaining cleanliness, as this will show us you’re a great fit for the team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Chartwells
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Kitchen Porter. Familiarise yourself with tasks like maintaining cleanliness and assisting other staff. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Customer Care Skills
Since customer care is crucial, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to highlight your commitment to high-quality service.
✨Be Ready for a Fast-Paced Environment
The role requires adaptability and the ability to work under pressure. Prepare to discuss how you've handled busy situations in the past and how you prioritise tasks when things get hectic.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the company culture or training opportunities. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
